Anglia Railways operated the following routes:
Inter-city services:
Great Eastern Main Line between London Liverpool Street, Ipswich and Norwich
Manningtree-Harwich, for boat trains between Liverpool Street and Harwich International.
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Regional services:
Ely-Peterborough
Ipswich-Ely/Cambridge
Ipswich-Felixstowe
Ipswich-Lowestoft
London Crosslink
Norwich-Ely/Cambridge
Norwich-Great Yarmouth/Lowestoft
Norwich-Sheringham.
A franchise commitment was to increase the hourly London Liverpool Street-Norwich services to half-hourly. The half-hourly service was introduced in 2000 with some extended to Sheringham, Great Yarmouth and Lowestoft.
With funding from the Strategic Rail Authority's Rail Partnership Funding, Anglia Railways introduced a new experimental service from the Great Eastern Main Line to Basingstoke, via the North London Line, branded London Crosslink. It operated from 22 May 2000 until 28 September 2002, due to poor patronage.
A more successful new service with Rail Partnership Funding was introduced on 29 September 2002 from Norwich to Cambridge on the Breckland Line; the route continues to operate.