Boeing

Origins

The Boeing Company started in 1916, when American lumber industrialist William E. Boeing founded Pacific Aero Products Company in Seattle, Washington. Shortly before doing so, he and Conrad Westervelt created the "B&W" seaplane. In 1917, the organization was renamed Boeing Airplane Company, with William Boeing forming Boeing Airplane & Transport Corporation in 1928. In 1929, the company was renamed United Aircraft and Transport Corporation, followed by the acquisition of several aircraft makers such as Avion, Chance Vought, Sikorsky Aviation, Stearman Aircraft, Pratt & Whitney, and Hamilton Metalplane.

In 1931, the group merged its four smaller airlines into United Airlines. In 1934, aircraft manufacturing was required to be separate from air transportation. Therefore, Boeing Airplane Company became one of three major groups to arise from the dissolution of United Aircraft and Transport; the other two entities were United Aircraft (later United Technologies) and United Airlines.

In 1960, the company bought Vertol Aircraft Corporation, which at the time, was the biggest independent manufacturer of helicopters. During the 1960s and 1970s, the company diversified into industries such as outer space travel, marine craft, agriculture, energy production and transit systems.

Sea Launch

In 1995, Boeing partnered with Russian, Ukrainian, and Anglo-Norwegian organizations to create Sea Launch, a company providing commercial launch services sending satellites to geostationary orbit from floating platforms. In 2000, Boeing acquired the satellite segment of Hughes Electronics.

Merger with McDonnell Douglas

In December 1996, Boeing announced its intention to merge with McDonnell Douglas, which, following regulatory approval, was completed on August 1, 1997. The delay was caused by objections from the European Commission, which ultimately placed three conditions on the merger: exclusivity agreements with three US airlines would be terminated, separate accounts would be maintained for the McDonnell-Douglas civil aircraft business, and some defense patents were to be made available to competitors. In 2020, Quartz reported that after the merger there was a "clash of corporate cultures, where Boeing's engineers and McDonnell Douglas's bean-counters went head-to-head", which the latter won, and that this may have contributed to the events leading up to the 737 MAX crash crisis.

Corporate headquarters moves

Boeing's corporate headquarters moved from Seattle to Chicago in 2001. In 2018, the company opened its first factory in Europe at Sheffield, United Kingdom, reinforced by a research partnership with the University of Sheffield.

In May 2020, the company cut over 12,000 jobs due to the drop in air travel during the COVID-19 pandemic with plans for a total 10% cut of its workforce or approximately 16,000 positions. In July 2020, Boeing reported a loss of $2.4 billion as a result of the pandemic and the Boeing 737 MAX groundings, and that it was in response planning to make more job and production cuts. On August 18, 2020, CEO Dave Calhoun announced further job cuts; on October 28, 2020, nearly 30,000 employees were laid off, as the airplane manufacturer was increasingly losing money due to the COVID-19 pandemic.

In May 2022, Boeing announced plans to transfer its global headquarters from Chicago to Arlington, Virginia, a suburb of Washington, D.C. The company said that this decision was made in part to concentrate on its defense work with "proximity to our customers and stakeholders". After the January 2024 Alaska Airlines Flight 1282 and other incidents, one shareholder proposed relocating the corporate headquarters back to the Seattle area in hopes of getting engineering and quality control teams on-site access to key decision-makers. Boeing's board soundly dismissed the attempt.

The company's three divisions are Commercial Airplanes; Defense, Space & Security; and Global Services.

Boeing Commercial Airplanes (BCA) builds commercial aircraft including the 737, 767, 777, and 787 along with freighter and business jet variants of most. The division employs nearly 35,000 people, many working at the company's manufacturing facilities in Everett and Renton, Washington (outside of Seattle), and South Carolina.

Boeing Defense, Space & Security (BDS) builds military airplanes, rotorcraft, and missiles, as well as space systems for both commercial and military customers, including satellites, spacecraft, and rockets.

Boeing Global Services (BGS) provides aftermarket support, such as maintenance and upgrades, to customers who purchase equipment from BCA, BDS, or other manufacturers.

Safety defects and airplane crashes

Boeing 737 MAX crashes and groundings

In 2018 and 2019, two Boeing 737 MAX narrow-body passenger airplanes crashed, leaving 346 people dead and no survivors. In response, aviation regulators and airlines around the world grounded all 737 MAX airliners. A total of 387 aircraft were grounded. Boeing's reputation, business, and financial rating suffered after the groundings, as Boeing's strategy, governance, and focus on profits and cost efficiency were questioned. In 2022, Netflix released an exposé, Downfall: The Case Against Boeing, claiming Boeing's corporate merger with McDonnell Douglas led to the crashes through a disintegration of workplace morale.

In June 2020, the Federal Aviation Administration found several 737 MAX defects that Boeing deferred to fix, in violation of regulations. In September 2020, the U.S. House of Representatives concluded its own investigation and cited numerous instances where Boeing dismissed employee concerns with a 737 MAX flight stabilizing feature (MCAS) that caused the two fatal accidents, prioritized deadline and budget constraints over safety, and lacked transparency in disclosing essential information to the FAA. It further found that the assumption that simulator training would not be necessary had "diminished safety, minimized the value of pilot training, and inhibited technical design improvements". On January 7, 2021, Boeing settled to pay over $2.5 billion after being charged with fraud over the company's hiding of information from the safety regulators: a criminal monetary penalty of $243.6 million, $1.77 billion of damages to airline customers, and a $500 million crash-victim beneficiaries fund.

In September 2022, Boeing was ordered to pay a further $200 million over charges of misleading investors about safety issues related to these crashes. In March 2023, Boeing disputed in court filings that the victims of Ethiopian Airlines Flight 302 (2019 crash) experienced any pain and suffering in the final six minutes as the plane was nosediving into the ground, arguing that death at an impact at the "speed of sound" would have been too quick to be painful. Boeing's claim was described as "preposterous" by HuffPost:

Passengers aboard the plane, the plaintiffs argued in court, "undeniably suffered horrific emotional distress, pain and suffering, and physical impact/injury while they endured extreme G-forces, braced for impact, knew the airplane was malfunctioning, and ultimately plummeted nose-down to the ground at terrifying speed".

While the investigations into the crashes of the 737 MAX were proceeding, the Boeing 777X, the company's largest capacity twin jet and the largest ever built, made its maiden flight on January 25, 2020, but also experienced problems. Following an incident during flight testing in 2021, the estimated first delivery of the aircraft was delayed until 2024. After further technical problems were discovered in the aircraft in 2022, the release was delayed again until 2025, six years after the original date.

Alaska Airlines Flight 1282

On January 5, 2024, on Alaska Airlines Flight 1282, a door plug blowout occurred on a 737 MAX 9 jetliner after the plane had reached just over 16,000 feet, leaving a door-sized hole in the fuselage and the aircraft made an emergency landing at Portland International Airport successfully with several people on board injured, although all had subsequently been "medically cleared". The FAA mandated immediate inspections of all 737 MAX 9s fitted with door plugs, thereby grounding 171 aircraft. United Airlines found loose bolts on jets grounded by the FAA, raising questions about possible systemic problems with the Boeing 737 MAX 9. The FAA announced on January 12 that it was expanding its scrutiny of Boeing, with a production audit of the 737 MAX 9. On February 6, the National Transportation Safety Board released a preliminary report indicating that four bolts used to secure the panel had been removed, and appeared not to have been replaced, at Boeing's factory in Renton, Washington.