Private company

Card Factory

Logo: Card Factory, Public domain, via Wikimedia Commons3

Retailer of greeting cards and gifts in the United Kingdom

Card Factory plc is a retailer of greeting cards and gifts in the United Kingdom founded in Wakefield by Dean Hoyle and his wife Janet. The first store opened in 1997, and by 2020 the company had over 1,000 stores.2 From Wikipedia, CC BY-SA 4.0

Last updated Oct 16, 2026.

Overview

36.3BRevenue, fiscal 20254
8.7BNet income, fiscal 20254
1997Founded1
Card Factory, Southside Wandsworth, 2026
Photo: Jackbremer, CC0, via Wikimedia Commons5

Card Factory plc is a retailer of greeting cards and gifts in the United Kingdom founded in Wakefield by Dean Hoyle and his wife Janet. The first store opened in 1997, and by 2020 the company had over 1,000 stores. The company also operates two retail websites and has mobile apps for both iPhone and Android. It is listed on the London Stock Exchange.2

Financials

From the company’s reports to the SEC. Every number links to the filing it came from. Figures are in CAD, the currency the company reports in.

Key numbers, fiscal 2025

24.1%Net margin4
10.6%Revenue growth, 20254
9.9%Return on equity6

What sells

Revenue by product, business segment and region, as the company reports it to the SEC.

Business segments

Canadian Personal and Commercial Banking brought in 34% of the revenue Card Factory broke down this way in fiscal 2025.

  1. Canadian Personal and Commercial Banking12.3B CAD434%up 7% from 2024
  2. United States Banking11.5B CAD431%up 6% from 2024
  3. Capital markets [member]7.4B CAD420%up 14% from 2024
  4. Wealth management [member]5.3B CAD415%up 15% from 2024
Business segments by year
Business segments20242025
Canadian Personal and Commercial Banking11.4B CAD12.3B CAD
United States Banking10.8B CAD11.5B CAD
Capital markets [member]6.5B CAD7.4B CAD
Wealth management [member]4.6B CAD5.3B CAD

Regions

CAMember brought in 52% of the revenue Card Factory broke down this way in fiscal 2025.

  1. CAMember18.9B CAD452%up 17% from 2024
  2. United States15.2B CAD442%up 5% from 2024
  3. Other International Non CAN non US [member]2.2B CAD46%down 1% from 2024
Regions by year
Regions20242025
CAMember16.1B CAD18.9B CAD
United States14.5B CAD15.2B CAD
Other International Non CAN non US [member]2.2B CAD2.2B CAD

Where the money goes

Where each dollar of revenue went, fiscal 2025

  • Other costs76¢27.5B CAD
  • Profit24¢8.7B CAD

Out of 36.3B CAD in revenue.4

Where each dollar of operating cash went, fiscal 2025

  • Kept or used elsewhere100¢10.2B CAD

Out of 10.2B CAD of cash from operations.4

Financial statements

Revenue7891011436.3B CAD in 2025+58% since 2018
010.0B CAD20.0B CAD30.0B CAD40.0B CAD2018: 22.9B CAD22.9B CAD20182019: 25.5B CAD25.5B CAD2019+11%2020: 25.2B CAD25.2B CAD2020−1%2021: 27.2B CAD27.2B CAD2021+8%2022: 33.7B CAD33.7B CAD2022+24%2023: 29.3B CAD29.3B CAD2023−13%2024: 32.8B CAD32.8B CAD2024+12%2025: 36.3B CAD36.3B CAD2025+11%
Net income789101148.7B CAD in 2025+60% since 2018
05.0B CAD10.0B CAD15.0B CAD2018: 5.5B CAD5.5B CAD20182019: 5.8B CAD5.8B CAD2019+6%2020: 5.1B CAD5.1B CAD2020−11%2021: 7.8B CAD7.8B CAD2021+52%2022: 13.5B CAD13.5B CAD2022+75%2023: 4.4B CAD4.4B CAD2023−67%2024: 7.3B CAD7.3B CAD2024+65%2025: 8.7B CAD8.7B CAD2025+19%
Fiscal year20182019202020212022202320242025
Revenue22.9B CAD725.5B CAD825.2B CAD827.2B CAD933.7B CAD1029.3B CAD1132.8B CAD436.3B CAD4
Net income5.5B CAD75.8B CAD85.1B CAD87.8B CAD913.5B CAD104.4B CAD117.3B CAD48.7B CAD4
Earnings per share8 CAD/shares79 CAD/shares88 CAD/shares812 CAD/shares920 CAD/shares106 CAD/shares1110 CAD/shares411 CAD/shares4
Earnings per share (diluted)8 CAD/shares79 CAD/shares88 CAD/shares812 CAD/shares920 CAD/shares106 CAD/shares1110 CAD/shares411 CAD/shares4

Compare Card Factory with another company

How it started

Origins to 2009

Dean Hoyle left school with no qualifications, having a self confessed greater interest in football. With his wife Janet, from 1993 they began buying cards wholesale, and selling them from the back of their van at car boot sales and public open air events.

In 1997, they opened their first shop under within the holding company Sportswift Ltd, purposefully choosing secondary retail locations which were cheaper. After opening a few stores, whilst Janet founded and headed up the internal design and print function, Dean concentrated on expanding the business, with a nominal target of 500 retail outlets. This gave the company a profit margin advantage over rivals, including Clinton Cards.

The couple built a board to expand the business, including: Keith Pacey (chairman of Maplin); Richard Hayes (managing director, their ex bank manager); Chris Beck (commercial director, ex Grant Thornton); Darren Bryant (group finance director, ex PricewaterhouseCoopers). On 28 November 2008, Card Factory purchased about 80 of the 288 stores from failed greetings card company Celebrations Group (which traded as Card Warehouse and Cardfair), as part of a rescue package, securing around 500 of the 1,800 jobs at Celebrations.

2010s

The couple put the business up for sale in January 2010 and on 8 April 2010, Charterhouse completed the £350 million purchase of the company which at the time operated 480 stores. This enabled Dean Hoyle to later buy Huddersfield Town F.C.

From Wikipedia’s article on Card Factory, shared under CC BY-SA 4.0.2

Leadership

Who has led Card Factory, and when. Pick a name to see everywhere that person has worked.

Timeline

  1. 1997Founded Founded1