Criticism
On December 12, 2019 NPR aired a segment of Morning Edition called "The Big Business Of Subprime Auto Loans", by Anjali Kamat, which described "the murky world of subprime auto finance," and called it "eerily similar to the subprime mortgage lending that touched off the last financial crisis." Aaron Greenspan, a short-seller and transparency expert who published a detailed report about the company, said: "It's a very strange set of circumstances where, like, high finance has been married with this kind of seedy underbelly of the auto industry."
Credit Acceptance has been investigated by the Department of Justice and the Federal Trade Commission for questionable practices related to subprime lending. Credit Acceptance repossesses 35 percent of the cars it finances.
The company has also been criticized for its opaque accounting. According to an article by Aaron Back for the Wall Street Journal, "The problem is that the company’s unique accounting practices make it difficult to see how its loans are really doing. Credit Acceptance uses a form of 'level yield accounting' that is normally applied to purchases of already impaired loans. This means Credit Acceptance doesn’t disclose what portion of loans are delinquent or have defaulted."