EGAN on Nasdaq

eGain

American technology company

Headquartered in Sunnyvale, California, eGain Corporation (NASDAQ: EGAN) helps businesses automate customer and employee experience with its AI knowledge software.3 From Wikipedia, CC BY-SA 4.0

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Last updated Oct 19, 2026.

Overview

$91.1MRevenue, fiscal 20265
$8.9MNet income, fiscal 20265
1997Founded1

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  • TickerEGAN on Nasdaq1
  • IndustryServices-Prepackaged Software1
  • HeadquartersSunnyvale1
  • Websitewww.egain.com
  • Incorporated inDE6
  • Business address1252 Borregas Avenue, Sunnyvale, Ca 940896
  • Filer categoryNon-accelerated filer, Smaller reporting company6
  • Legal formCorporation4
  • LEI25490048ASFEJOENUI204
  • StatusActive4
  • LEI statusLapsed (not renewed)4
  • Registered addressC/O CORPORATION SERVICE COMPANY, 19808 Wilmington, United States4
  • Registered withDivision of Corporations, Department of State, 27949294

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Headquartered in Sunnyvale, California, eGain Corporation (NASDAQ: EGAN) helps businesses automate customer and employee experience with its AI knowledge software.3

Financials

From the company’s reports to the SEC. Every number links to the filing it came from.

Key numbers, fiscal 2026

73.4%Gross margin5
8.7%Operating margin5
9.7%Net margin5
3.1%Revenue growth, 20265
10.5%Return on equity5
$20.5MFree cash flow5

What sells

Revenue by product, business segment and region, as the company reports it to the SEC.

Products and services

License brought in 48% of the revenue eGain broke down this way in fiscal 2026.

  1. License$85.3M548%up 4% from 2025
  2. Software Asa Service Revenue$85.3M548%up 4% from 2025
  3. Technology Service$5.8M53%down 10% from 2025
Products and services by year
Products and services20252026
License$81.9M$85.3M
Software Asa Service Revenue$81.9M$85.3M
Technology Service$6.5M$5.8M

Regions

North America brought in 79% of the revenue eGain broke down this way in fiscal 2026.

  1. North America$72.3M579%up 5% from 2025
  2. EMEA$18.8M521%down 4% from 2025
Regions by year
Regions20252026
North America$68.8M$72.3M
EMEA$19.7M$18.8M

Where the money goes

Where each dollar of revenue went, fiscal 2026

  • Cost of revenue27¢$24.3M
  • Research and development32¢$29.4M
  • Other costs29¢$26.6M
  • Income tax2¢$1.9M
  • Profit10¢$8.9M

Out of $91.1M in revenue.5

Where each dollar of operating cash went, fiscal 2026

  • Capital spending3¢$617.0K
  • Share buybacks54¢$11.5M
  • Kept or used elsewhere43¢$9.0M

Out of $21.1M of cash from operations.5

Financial statements

Revenue89101112135$91.1M in 2026+36% since 2019
0$25.0M$50.0M$75.0M$100.0M2019: $67.2M$67.2M20192020: $72.7M$72.7M2020+8%2021: $78.3M$78.3M2021+8%2022: $92.0M$92.0M2022+17%2023: $98.0M$98.0M2023+7%2024: $92.8M$92.8M2024−5%2025: $88.4M$88.4M2025−5%2026: $91.1M$91.1M2026+3%
Gross profit89101112135$66.8M in 2026+47% since 2019
0$20.0M$40.0M$60.0M$80.0M2019: $45.4M$45.4M20192020: $51.6M$51.6M2020+14%2021: $59.0M$59.0M2021+14%2022: $67.4M$67.4M2022+14%2023: $70.7M$70.7M2023+5%2024: $65.2M$65.2M2024−8%2025: $62.0M$62.0M2025−5%2026: $66.8M$66.8M2026+8%
Operating income89101112135$8.0M in 2026+44% since 2019
-$5.0M0$5.0M$10.0M2019: $5.5M$5.5M20192020: $7.4M$7.4M2020+34%2021: $7.3M$7.3M2021−1%2022: -$2.1M-$2.1M20222023: $1.4M$1.4M20232024: $6.0M$6.0M2024+330%2025: $4.4M$4.4M2025−26%2026: $8.0M$8.0M2026+80%
Net income89101112135$8.9M in 2026+113% since 2019
-$10.0M0$10.0M$20.0M$30.0M$40.0M2019: $4.2M$4.2M20192020: $7.2M$7.2M2020+73%2021: $7.0M$7.0M2021−3%2022: -$2.4M-$2.4M20222023: $2.1M$2.1M20232024: $7.8M$7.8M2024+269%2025: $32.3M$32.3M2025+315%2026: $8.9M$8.9M2026−72%

Every line of the income statement as filed: the last 2 fiscal years, latest first.5

Period ending2026-06-302025-06-30
Revenue$91.1M$88.4M
Cost of revenue$24.3M$26.4M
Gross profit$66.8M$62.0M
Research and development$29.4M$29.6M
Sales and marketing$19.5M$19.4M
General and administrative$10.0M$8.6M
Total operating expenses$58.9M$57.6M
Income from operations$8.0M$4.4M
Interest income, net$2.2M$2.5M
Other income (expense), net$581.0K-$1.3M
Income before income tax (provision) benefit$10.8M$5.6M
Income tax (provision) benefit-$1.9M$26.6M
Net income$8.9M$32.3M
Basic (in dollars per share)$0.33$1.15
Diluted (in dollars per share)$0.32$1.13
Basic (in shares)27.2M shares28.2M shares
Diluted (in shares)27.9M shares28.6M shares

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The story

eGain was founded in September 1997 By Ashutosh Roy and Gunjan Sinha. At the time, they were part of WhoWhere?, an Internet search company they cofounded in 1994. eGain first product, a web-based customer email response management tool was based on their personal experience of dealing with the challenge of efficiently handling thousands of user email requests at WhoWhere?. In 1998, WhoWhere? was sold to Lycos, one of the big four search engines (Excite, Infoseek, Lycos, Yahoo) of the dot com era.

In April 1999, eGain acquired SiteBridge, a NYC based chat software provider.

In September 1999, eGain went public on NASDAQ, its stock ticker was EGAN.

In February 2000, eGain acquired Big Science, an Atlanta based AI chatbot software provider.

In March 2000, eGain acquired Inference, a pioneering AI technology company based in Novato, CA that built case-based reasoning systems for decision support and customer service.

In May 2001, eGain acquired Nitman Software, a Pune-based software development company in India.

In July 2014, eGain acquired Exony, a Newbury, England based provider of operational analytics software provider for call centers.

From Wikipedia’s article on EGain, shared under CC BY-SA 4.0.7

Leadership

Who has led eGain, and when. Pick a name to see everywhere that person has worked.

Chief executive

  1. Ashutosh Roy2007–2024

Chair

  1. Ashutosh Roy2018

President

  1. Ashutosh Roy2007–2012

Chief financial officer

  1. Eric Smit2009–now
200020052010201520202025
Board members and other officers (14)

Products and brands

eGain offers a SaaS suite of AI Knowledge products to help businesses automate business operations, improve customer experience, and assist employees.

At the core of eGain’s software offering is the eGain AI Knowledge Hub. It sources content from multiple content repositories, including SharePoint, Confluence, SFDC Knowledge and others. This content is transformed into a single sources of truth that is correct, consistent, and compliant, by orchestration of AI and experts. The Hub enables extension and integration via a library of source connectors (migration, synchronization, or federation of content), process connectors (enterprise tool and data connectivity) and experience connectors (for consumption of knowledge in desktops like CcaaS and CRM).

eGain AI Agent is an agentic solution that uses trusted, personalized knowledge from the AI Knowledge Hub and other sources to deliver proactive, contextual conversational guidance and answers to customers, employees, and AI systems. AI Agent is available for customer self-service, contact centers, and employees.

eGain Composer is a developer-focused offering that includes connectors, SDKs, reference designs, and APIs to help them compose AI Knowledge solutions using modular capabilities from eGain, third-parties, or developed.

Read the full text

The company offers a proprietary method, the eGain AI Knowledge Method, to implement its products.

From Wikipedia’s article on EGain, shared under CC BY-SA 4.0.7

Former names

  • EGAIN COMMUNICATIONS CORPAug 31, 1999 to Nov 6, 20126

Timeline

  1. Jul 19, 2007New chief executive Ashutosh Roy becomes CEO17
  2. 1997Founded Founded1

Filings

134 filings to the SEC since October 2021: 5 annual reports, 15 quarterly reports, 34 major events, 33 insider forms, 20 large holders, 27 other. The latest 20:

  1. Oct 13, 2026ARS EDGAR
  2. Oct 13, 2026DEFA14A EDGAR
  3. Oct 13, 2026DEF 14A EDGAR
  4. Oct 5, 20264 EDGAR
  5. Oct 1, 2026144 EDGAR
  6. Sep 16, 20264 EDGAR
  7. Sep 15, 2026144 EDGAR
  8. Sep 10, 202610-K EDGAR
  9. Sep 3, 20268-K EDGAR
  10. May 14, 202610-Q EDGAR
  11. May 14, 20268-K EDGAR
  12. Mar 26, 2026SCHEDULE 13G/A EDGAR
  13. Feb 4, 20264 EDGAR
  14. Feb 3, 202610-Q EDGAR
  15. Feb 3, 20268-K EDGAR
  16. Feb 2, 2026144 EDGAR
  17. Jan 6, 20264 EDGAR
  18. Jan 2, 2026144 EDGAR
  19. Dec 11, 20258-K EDGAR
  20. Dec 8, 20254 EDGAR

The 134 filings since October 2021 can be filtered by form type and year here when JavaScript is on.

Every filing from the last five years, summarized. The full record is on SEC EDGAR.

Insider trades

10 open-market trades by officers, directors and large owners since October 2021: 0 buys and 10 sales. Grants, option exercises and gifts are left out.

DateWhoTradeSharesPriceValueFiling
Sep 15, 2026Chandrasekhar Rao JadcherlaSVP, Products and ServicesSale6,000$5.15$30.9KForm 4
Feb 2, 2026SMIT ERICChief Financial OfficerSale5,000$10.25$51.2KForm 4
Jan 2, 2026SMIT ERICChief Financial OfficerSale5,000$10.24$51.2KForm 4
Dec 4, 2025Darukhanavala Phiroz PDirectorSale10,500$10.62$111.5KForm 4
Dec 1, 2025SMIT ERICChief Financial OfficerSale5,000$10.07$50.4KForm 4
Nov 3, 2025SMIT ERICChief Financial OfficerSale5,000$14.44$72.2KForm 4
Oct 3, 2025SMIT ERICChief Financial OfficerSale15,000$10.00$150.0KForm 4
Nov 21, 2024SMIT ERICChief Financial OfficerSale1,461$5.01$7.3KForm 4
Sep 4, 2024SMIT ERICChief Financial OfficerSale22,000$6.54$143.9KForm 4
Feb 8, 2022CHRISTINE RUSSELLDirectorSale20,000$12.21$244.2KForm 4

From Forms 4 filed with the SEC.

Major holders

Investors who own more than 5% of the shares must tell the SEC: a 13D if they may seek to influence the company, a 13G if they hold passively.

Held by these funds

The largest holders among investment managers' 13F reports for the quarter ending Jun 30, 2026, the top 25 of 100. Change is in shares since the quarter before.

FundSharesValueShare of the fundChange
Oaktop Capital Management Ii, L.P.2,671,843$16.8M0.7%No change
BlackRock, Inc.1,276,566$8.0M0.0%+77,316
Vanguard Capital Management LLC812,068$5.1M0.0%−1,610
Renaissance Technologies LLC760,999$4.8M0.0%−77,426
Dimensional Fund Advisors LP682,785$4.3M0.0%+16,807
Vanguard Portfolio Management LLC582,492$3.7M0.0%+8,116
Arrowstreet Capital, Limited Partnership560,326$3.5M0.0%+91,386
Geode Capital Management, LLC460,138$2.9M0.0%+31,160
Goldman Sachs Group Inc420,277$2.6M0.0%+298,960
State Street Corp399,639$2.5M0.0%−2,900
Jacobs Levy Equity Management, Inc375,896$2.4M0.0%+60,429
Two Sigma Investments, LP311,879$2.0M0.0%−66,240
Segall Bryant & Hamill, LLC309,672$2.0M0.0%New
UBS Group AG301,431$1.9M0.0%+23,022
Qube Research & Technologies Ltd221,455$1.4M0.0%+143,108
O'shaughnessy Asset Management, LLC182,692$1.2M0.0%+39,512
Prudential Financial Inc176,014$1.1M0.0%+121,405
Navellier & Associates Inc162,341$1.0M0.1%−8,294
Sei Investments Co152,869$963.1K0.0%No change
Bank of New York Mellon Corp151,863$956.7K0.0%+4,758
Kassira Wealth Management LLC145,932$919.4K0.7%+970
Integrated Quantitative Investments LLC138,963$875.5K0.1%+28,654
Northern Trust Corp138,836$874.7K0.0%−2,790
Ritholtz Wealth Management127,824$805.3K0.0%+35,417
Aqr Capital Management LLC124,845$786.5K0.0%+27,915

13F reports cover disclosed long positions in U.S. stocks only.

Sources

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