Although originally launching in 1995 with just a cable service, Foxtel has branched out into many new services since its inception including broadband and phone services in 2014.
Foxtel subscribers are able to access live and on-demand content within packages they are subscribed to through the internet via Foxtel Go.
Foxtel launched the Foxtel Go service on 7 November 2012. Originally, it was only available on iPad, but from 20 February 2013 it was also available on iPhone, and later on Mac, Windows PC and selected Android devices. Foxtel Go was launched after the success of its London 2012 app, which simulcast 8 live high definition channels that were also offered on the standard Foxtel service.
Access to the Foxtel Go app is free for residential customers with a set-top box and a Foxtel or Foxtel Now subscription, allowing access to any channel that they are subscribed to. Only five devices can be linked to an account during any given month with only two being able to view content at the same time.
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Unlike Mobile Foxtel (provided by Telstra) – which only provides a loop of selected shows – Foxtel Go offers a live simulcast of a subset of channels available through the traditional cable and satellite services. The service also has no time limits; Mobile Foxtel offers only 15 minutes of programming per session, or a maximum 200 minutes per month.
The channels currently available to subscribers are:
Essentials – Showcase; Comedy; Fox8; BoxSets; Arena; Lifestyle; Real Life; Club MTV; NickMusic; MTV 80s; Sky News; Sky News Weather; News24 World; Sky News UK; Fox Sports News; CNN; Fox News; BBC News; CNBC; Bloomberg; NHK World-Japan; Fox Comedy; TLC; E!; Lifestyle Food; Lifestyle Home; Foxtel Arts
Drama Plus – UKTV; Fox Crime; BBC First; Universal TV; Fox One; Fox Sci-Fi; Fox Sleuth
Kids – CBeebies; School Holidays Pop-Up Channel
Sport – Fox Sports, Fox Cricket; Fox League; Fox Footy; ESPN; ESPN 2
Movies – Premiere; Kids; Action; Comedy; Romance; Family; Drama; Hits; Thriller; Greats; LMN; SBS World Movies
Docos – A&E; History; Discovery Channel; Discovery Turbo; Animal Planet; Investigation Discovery; Crime + Investigation; BBC Earth
Foxtel Go also offers an on demand service for most channels listed above, including sports channels.
Foxtel Now
Foxtel Now (formerly Foxtel Play) is an internet television alternative to the traditional Foxtel subscription, offering customers a no lock in contract subscription starting at $10. The service offers over 50 live channels and hundreds of hours of video on-demand content across six subscription packages.
The service is available across a range of devices such as computers, TVs and video game consoles. In addition, subscribers have access to Foxtel's Foxtel Go app expanding access to smartphones and tablets.
On 4 October 2016, Foxtel announced that a new look Foxtel Play streaming service would roll out from December 2016 and that Foxtel Play would be a simpler, cheaper and more flexible IP-delivered product.
As part of a company wide rebrand in June 2017, Foxtel announced that from 7 June, Foxtel Play would be renamed Foxtel Now and would gain HD streaming and Chromecast support with a lower starting price of $10 per month (later increased to $25 per month).
Foxtel magazine
Foxtel has a magazine with a monthly reach of about 700,000. It is published by Medium Rare Content Agency, and distributed to Foxtel subscribers (who choose to pay for this service) via post.
Past services
Foxtel Digital
Foxtel On-Demand
Foxtel HD
Foxtel announced their high definition service, originally called Foxtel HD+, on 30 January 2008. It became officially available on 19 May 2008 at a nominal price of $10 AUD despite similar "HD" resolution broadcast channels already available on free-to-air television. HD+ launched with four channels; BBC HD, ESPN HD, Fox Sports HD and a timeshared documentary channel for Discovery HD World and National Geographic HD programming. Foxtel Box Office also began simulcasting in high definition.
On 15 November 2009, another ten high definition channels were launched; Fox Sports 2 HD, Fox Sports 3 HD, Fox8 HD, Movie One HD, Showcase HD, Showtime Action HD, Showtime Premiere HD, Starpics 1 HD, Starpics 2 HD and W HD. BBC HD was relaunched as UKTV HD and the timeshared documentary channel was split into full-time versions of Discovery HD World and National Geographic HD. The pricing and packaging of the HD+ channels was also revised.
BBC Knowledge HD, MTVN Live HD, Nat Geo Wild HD and Speed HD launched almost a year later on 1 November 2010. ESPN 2 HD and Lifestyle HD launched on 1 March 2011. A&E HD, Fox Footy HD and FX HD launched in late February 2012. Eight new high definition channels for the London Olympics began broadcasting on 25 July 2012. Foxtel launched eight new high definition movie channels on 1 January 2013, replacing the five existing high definition movie channels from Showtime and The Movie Network. The new channels included Action/Adventure HD, Comedy HD, Drama/Romance HD, Family HD, Masterpiece HD, Premiere HD and Thriller/Crime HD. Main Event HD began broadcasting on 3 September 2013.
Syfy HD launched on 1 January 2014. Foxtel added Disney Movies HD on 10 April 2014. UKTV HD was replaced with BBC First HD on 3 August 2014. On 3 November 2014, nine new high definition channels were launched; 13th Street HD, Arena HD, BoxSets HD, Eurosport HD, Fox Sports 4 HD, Fox Sports News HD, History HD, Universal HD and World Movies HD. Speed HD was also relaunched as Fox Sports 5 HD at the same time. Binge HD launched on 5 October 2015. Sky News National HD began broadcasting on 1 December 2015, with Sky News Business HD beginning on 19 January 2016. Foxtel Arts HD began broadcasting in March 2016. On 1 April 2016, Sky Thoroughbred Central HD launched. Sky News Election Channel HD launched on 1 May 2016. Foxtel added another high definition movie channel with More Movies HD launching on 1 July 2016.
In response to Optus Sports winning the rights to the English Premier League, Foxtel launched six new high definition sports channels on 15 May 2016. These included beIN Sports 1 HD, beIN Sports 2 HD, beIN Sports 3 HD, Chelsea TV HD, LFCTV HD and MUTV HD. Sky News Election Channel HD was replaced with A-PAC HD in January 2017. Movie Greats HD was added on 23 March 2018. Sky News UK HD launched as a standalone channel on 27 May 2018 with A-PAC HD also rebranding to Sky News Extra HD. Fox News Channel HD launched in November 2018.
A retransmission of the free-to-air networks' high definition channels is also available to high definition cable subscribers and satellite subscribers with an iQ3 set-top box or later. These channels include ABC HD, SBS HD, SBS Viceland HD, SBS World Movies HD, 7HD, 7mateHD, 9HD, 9Gem HD and 10 HD.
Foxtel's high definition channels are broadcast in H.264 in both 720p and 1080i resolutions. As of 2011, almost a third of Foxtel's customers were receiving the HD service.
Foxtel Download
On 1 October 2009, Foxtel launched an online download service which allows all cable and satellite customers to access Foxtel content via their computer. The service were free for customers, who can download programmes from channels within their subscription package. There were one live streaming channel, ESPN3, while the remainder of the service provides episodes of programs from 38 channels. Then CEO, Kim Williams, highlighted that Foxtel planned to expand its live streaming channel range later in the year to coincide with the 2010 Vancouver Winter Olympics and the launch of thirty new channels for Foxtel Digital and HD. This service has been the source of great controversy as there was no support for Linux, Mac or any 64-bit Windows operating systems, leaving many users unable to install the client.
Foxtel Download was discontinued in September 2012, with the service no longer being available to subscribers.
Mobile Foxtel
Launched in late 2006 to coincide with Telstra's NextG 3G mobile phone network, Mobile Foxtel (previously Foxtel By Mobile) offers 33 standard channels of programming for a small subscription fee, optimised for mobile devices. the channels on the service were: Sky News National, Your Money, CNN, Fox Sports News, Fox8, The Comedy Channel, MTV, E! Entertainment, Fashion TV, Discovery Mobile, Disney Channel, Eurosport, Union Extreme Sports, Cartoon Network, TV1, National Geographic, ABC, SBS One and Eurosportnews.
With the exception of CNN, Fashion TV, Eurosportsnews, Eurosport, Fox News, BBC World News and Fox Sports News, which were direct simulcasts of the actual channel and Sky News channels which are taken from the Sky News Active service, all channels are pre-produced loops that do not directly correlate to the full scale satellite/cable channel. There were a limit of 200 minutes per month, with 15 minutes per session, may apply to the service, although this has not been strictly enforced.
The service was discontinued on 27 July 2016.
Foxtel on Xbox 360 and Internet TV
Foxtel launched in November 2010 for the Xbox 360 games console, offering 38 channels, catch-up television and on-demand movie streaming. It requires both an Xbox Live Gold subscription and a Foxtel subscription. Samsung Smart TVs received the same service at no additional cost in July 2012. This has been replaced with Foxtel Now.
Presto
In 2014, Foxtel launched a movie streaming operation Presto, which was initially priced at $19.99, but was halved a few months later. Presto was spin-off a television streaming service with Seven West Media in early 2015.
Foxtel announced the Presto service would be closed in January 2017, and customers moved to a Foxtel Now service.
Fox Movies
In August 2018, Foxtel launched a streaming VOD (video on demand) movie service called FoxFlicks. This service is available to subscribers who have either the movie pack or platinum pack with the new iQ4 set-top-box. It has since been rebranded as Foxtel Movies.
Live2Air
In December 2006, airline Virgin Australia (then known as Virgin Blue) announced a partnership with Foxtel and Austar to introduce a "Live2Air" service on most flights by mid-2007, providing live satellite TV to passengers via the in-flight entertainment system. The Live2Air system offered 24 Foxtel channels and was only available on selected Boeing 737 aircraft, and was phased out beginning in 2012.
Devices
Foxtel devices are manufactured by Pace plc on behalf of Foxtel – they have manufactured a variety of devices including:
Foxtel Standard
There is a variety of Foxtel standard units. These lack the recording features of the iQ models, but can be connected to a VCR or DVR. Foxtel has phased out the standard boxes for all new installations and provides the iQ3, iQ4 or iQ5 instead. The additional features of the iQ models (such as recording) can be deactivated if the customer does not wish to pay for them, in effect making them operate as if they were a legacy model.
Foxtel iQ
Foxtel launched Foxtel iQ in early 2005. It is a timeshifting personal digital recorder in which subscribers are able to record programmes onto a 160 GB hard drive inside the set-top unit for later viewing. Foxtel iQ includes a feature called Series Link, which lets the viewer choose to record all future episodes in a given television series (availability is limited to certain programmes). Foxtel iQ also allows viewers to use live rewind and pause features during television programmes. Two new services, On Demand and Remote Record, launched in 2007. Remote Record was launched on 1 January 2007 and allows users to log into the interactive TV guide on the Foxtel website and then command their iQ at home to record shows, while On-Demand was launched on 8 February 2007. This service is based on Sky+, which was launched on News Corporation's UK television platform Sky in 2001.
There are currently two models of Foxtel iQ, with identical functionality to the user but different audio-visual output abilities. Both models have two tuners, allowing users to record two programmes (or record one and watch one) simultaneously.
Pace plc are the set top box provider for iQ, of which they claim that the cable version of iQ is the first DVB-based cable digital video recorder.
The updated version of the original iQ unit is physically smaller, but allows for better quality recordings and HDMI up-scaling as well as an Ethernet Port to allow Box Office downloads. It can also order On-Demand titles without the need of the phone line connected to the model. These boxes are referred to as the iQ1.5, to differentiate them from the original iQ boxes. As of 1 March 2017, these boxes are no longer available to new customers.
Foxtel iQ2
The second-generation iQ2 box was launched alongside the Foxtel HD+ service in mid-2008. Equipped with a 320GB HDD, iQ2 is capable of recording 30 hours of HD and 90 hours of SD content and offers, double that of the original iQ. The unit also offers HDMI connectivity.
The iQ2 is equipped with four tuners, of which one is reserved for on demand content. This allows users to record two programs at once while watching a third live.
As of 2011, 75 per cent of Foxtel subscribers are using an iQ series unit, 40 per cent are using Multi-Room, and 40 per cent are using iQ2 (and therefore, HD).
On 2 November 2011, Foxtel started notifying subscribers of the option to upgrade (at an additional one-off $200 upgrade fee) to a 1TB model with four times the recording capacity. As of 17 August 2020, these boxes are no longer available to new customers.
Foxtel iQ3
Foxtel's third-generation model, iQ3, was first referenced by CEO Richard Freudenstein in March 2012, and was released to customers on 23 March 2015. The iQ3 contains increased internet connectivity with the inclusion of Wi-Fi and the ability to re-watch certain broadcast programmes to the start using on-demand technology. The iQ3 includes a 1TB HDD (3x the capacity of the previous iQHD) and a bluetooth remote. After the release, many customers had complaints due to the unstable nature of the iQ3 graphical user interface and additionally accused Foxtel of releasing an 'unfinished product'. Foxtel denied such claims along with rumours that up to 2,000 iQ3 boxes were quickly launched in response to market rival Netflix launching in Australia in April 2015. As of November 2015, instability issues are yet to be resolved. However, an iQ3 software update in late 2019 allows integration with Netflix titles when connected to a television unit with an application for the service.
Foxtel iQ4
Foxtel's fourth-generation model, iQ4 was launched in August 2018 and is 4K compatible. Foxtel launched Foxtel 4K, a dedicated 4K channel, on 7 October 2018, with the broadcast of the Supercheap Auto Bathurst 1000.
Foxtel iQ5
The iQ5 is Foxtel's latest set top box which came out in September 2021 and can operate in two different modes depending on what service is available at customer's premises. It can be connected to an existing Satellite service, where a dish is already installed and working, or connected to the internet to stream Foxtel content in internet-only mode.
Foxtel Networks
On 24 May 2012, Foxtel merged with Austar, resulting in Foxtel gaining Austar's shares in XYZnetworks (which Foxtel closed and created Foxtel Networks), as well as their shares in Main Event.
Channels owned by Foxtel include: