FRSH on Nasdaq

Freshworks Inc.

We provide people-first AI service software that organizations use to deliver exceptional employee and customer experiences.4 From its latest annual report

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Last updated Oct 19, 2026.

Overview

$838.8MRevenue, fiscal 20252
$183.7MNet income, fiscal 20252

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  • TickerFRSH on Nasdaq1
  • IndustryServices-Prepackaged Software1
  • HeadquartersSan Mateo, California1
  • Incorporated inDE3
  • Business address2950 S. Delaware St., Suite 201, San Mateo, Ca 944033
  • Filer categoryLarge accelerated filer3

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We provide people-first AI service software that organizations use to deliver exceptional employee and customer experiences. Our employee experience (EX) products include Freshservice, Freshservice for Business Teams, Device42 and FireHydrant. Our customer experience (CX) products include our Freshdesk suite of products. Our AI offerings, which include Freddy AI Agents, Freddy AI Copilot and Freddy AI Insights, further enhance the employee and customer experience and are designed to boost productivity. Currently, nearly 75,000 companies use Freshworks' uncomplicated solutions to increase employee efficiency and customer loyalty.4 From its latest annual report

Financials

From the company’s reports to the SEC. Every number links to the filing it came from.

Key numbers, fiscal 2025

85.0%Gross margin2
1.6%Operating margin2
21.9%Net margin2
16.4%Revenue growth, 20252
17.8%Return on equity2
$236.7MFree cash flow2

Where the money goes

Where each dollar of revenue went, fiscal 2025

  • Cost of revenue15¢$126.1M
  • Research and development19¢$163.2M
  • Other costs28¢$235.3M
  • Income tax16¢$130.4M
  • Profit22¢$183.7M

Out of $838.8M in revenue.2

Where each dollar of operating cash went, fiscal 2025

  • Capital spending1¢$5.7M
  • Share buybacks99¢$386.3M

Out of $242.4M of cash from operations. Spending exceeded cash from operations; the rest came from savings or borrowing.2

Financial statements

Revenue56782$838.8M in 2025+387% since 2019
0$250.0M$500.0M$750.0M$1.0B2019: $172.4M$172.4M20192020: $249.7M$249.7M2020+45%2021: $371.0M$371.0M2021+49%2022: $498.0M$498.0M2022+34%2023: $596.4M$596.4M2023+20%2024: $720.4M$720.4M2024+21%2025: $838.8M$838.8M2025+16%
Gross profit56782$712.7M in 2025+424% since 2019
0$200.0M$400.0M$600.0M$800.0M2019: $135.9M$135.9M20192020: $197.2M$197.2M2020+45%2021: $293.0M$293.0M2021+49%2022: $402.2M$402.2M2022+37%2023: $493.1M$493.1M2023+23%2024: $607.1M$607.1M2024+23%2025: $712.7M$712.7M2025+17%
Operating income56782$13.2M in 2025
-$300.0M-$200.0M-$100.0M0$100.0M2019: -$29.7M-$29.7M20192020: -$56.1M-$56.1M2020+89%2021: -$204.8M-$204.8M2021+265%2022: -$233.4M-$233.4M2022+14%2023: -$170.2M-$170.2M2023−27%2024: -$138.6M-$138.6M2024−19%2025: $13.2M$13.2M2025
Net income56782$183.7M in 2025
-$400.0M-$200.0M0$200.0M2019: -$31.1M-$31.1M20192020: -$57.3M-$57.3M2020+84%2021: -$192.0M-$192.0M2021+235%2022: -$232.1M-$232.1M2022+21%2023: -$137.4M-$137.4M2023−41%2024: -$95.4M-$95.4M2024−31%2025: $183.7M$183.7M2025
Fiscal year20182019202020212022202320242025
Revenue$172.4M5$249.7M6$371.0M7$498.0M8$596.4M2$720.4M2$838.8M2
Cost of revenue$36.5M5$52.5M6$78.0M7$95.8M8$103.4M8$113.3M8$126.1M2
Gross profit$135.9M5$197.2M6$293.0M7$402.2M8$493.1M2$607.1M2$712.7M2
Research and development$38.6M5$69.2M6$120.4M7$135.5M8$137.8M2$164.6M2$163.2M2
Operating expenses$497.8M7$635.6M8$663.2M2$745.7M2$699.5M2
Operating income-$29.7M5-$56.1M6-$204.8M7-$233.4M8-$170.2M2-$138.6M2$13.2M2
Income before tax-$181.5M7-$220.8M8-$123.8M2-$90.8M2$53.3M2
Income tax$3.6M5$4.0M6$10.5M7$11.3M8$13.7M2$4.5M2-$130.4M2
Net income-$31.1M5-$57.3M6-$192.0M7-$232.1M8-$137.4M2-$95.4M2$183.7M2
Earnings per share-$8.215-$21.036-$21.737-$0.828-$0.472-$0.322$0.632
Earnings per share (diluted)-$8.215-$21.036-$21.737-$0.828-$0.472-$0.322$0.632
Shares (weighted, basic)130.7M shares7284.6M shares8293.1M shares2300.8M shares2291.1M shares2
Shares (weighted, diluted)130.7M shares7284.6M shares8293.1M shares2300.8M shares2293.8M shares2

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Leadership

Who has led Freshworks Inc., and when. Pick a name to see everywhere that person has worked.

Chief executive

  1. Rathnagirish Mathrubootham2021–2024
  2. Dennis Woodside2024–now

Chair

  1. Rathnagirish Mathrubootham2024–now

President

  1. Dennis Woodside2022–now

Chief financial officer

  1. Tyler Sloat2021–now
2025
Board members and other officers (16)

Former names

  • FreshDesk Inc.Mar 14, 2012 to Nov 16, 20163

Timeline

  1. Jun 4, 2024New chief executive Dennis Woodside becomes CEO13
  2. Sep 21, 2021New chief executive Rathnagirish Mathrubootham becomes CEO14

Filings

883 filings to the SEC since October 2021: 5 annual reports, 15 quarterly reports, 43 major events, 661 insider forms, 46 large holders, 113 other. The latest 20:

  1. Oct 5, 20264 PRIMARY DOCUMENT EDGAR
  2. Oct 5, 20264 PRIMARY DOCUMENT EDGAR
  3. Oct 5, 20264 PRIMARY DOCUMENT EDGAR
  4. Oct 5, 20264 PRIMARY DOCUMENT EDGAR
  5. Oct 2, 20264 PRIMARY DOCUMENT EDGAR
  6. Oct 2, 20264 PRIMARY DOCUMENT EDGAR
  7. Oct 2, 20264 PRIMARY DOCUMENT EDGAR
  8. Oct 2, 20264 EDGAR
  9. Sep 4, 2026144 EDGAR
  10. Sep 3, 20264 PRIMARY DOCUMENT EDGAR
  11. Sep 3, 20264 PRIMARY DOCUMENT EDGAR
  12. Sep 3, 20264 PRIMARY DOCUMENT EDGAR
  13. Sep 3, 20264 PRIMARY DOCUMENT EDGAR
  14. Aug 14, 20263 PRIMARY DOCUMENT EDGAR
  15. Aug 7, 2026144 EDGAR
  16. Aug 4, 202610-Q EDGAR
  17. Aug 4, 20268-K EDGAR
  18. Aug 3, 20264 PRIMARY DOCUMENT EDGAR
  19. Jul 28, 20268-K EDGAR
  20. Jul 6, 20264 PRIMARY DOCUMENT EDGAR

The 883 filings since October 2021 can be filtered by form type and year here when JavaScript is on.

Every filing from the last five years, summarized. The full record is on SEC EDGAR.

Insider trades

273 open-market trades by officers, directors and large owners since October 2021: 37 buys and 236 sales. Grants, option exercises and gifts are left out.

DateWhoTradeSharesPriceValueFiling
Sep 2, 2026Lawrence PhilippaChief Accounting OfficerSale52,767$13.25$699.2KForm 4
Jul 6, 2026Lawrence PhilippaChief Accounting OfficerSale3,470$10.13$35.2KForm 4
Jul 2, 2026Taylor Jennifer HDirectorSale6,618$10.44$69.1KForm 4
Jul 1, 2026PADGETT BARRY L.DirectorSale6,618$10.49$69.4KForm 4
Jun 17, 2026Lawrence PhilippaChief Accounting OfficerSale10,530$9.18$96.7KForm 4
Mar 4, 2026Yamamoto MikaChief Integr Cust Growth OffcrSale32,577$8.45$275.3KForm 4
Mar 2, 2026Woodside DennisCEO & PresidentBuy125,000$7.95$993.8KForm 4
Jan 6, 2026Lawrence PhilippaChief Accounting OfficerSale765$11.61$8.9KForm 4
Dec 5, 2025Yamamoto MikaChief Integr Cust Growth OffcrSale15,012$13.00$195.2KForm 4
Dec 2, 2025Lawrence PhilippaChief Accounting OfficerSale5,846$12.06$70.5KForm 4
Nov 17, 2025Lawrence PhilippaChief Accounting OfficerSale644$12.05$7.8KForm 4
Nov 11, 2025Sloat TylerChief Financial & Oper OfficerBuy171,615$11.62$2.0MForm 4
Nov 10, 2025Woodside DennisCEO & PresidentBuy176,100$11.31$2.0MForm 4
Oct 6, 2025Lawrence PhilippaChief Accounting OfficerSale866$11.45$9.9KForm 4
Sep 15, 2025Lawrence PhilippaChief Accounting OfficerSale2,590$12.53$32.5KForm 4
Sep 11, 2025Taylor Jennifer HDirectorSale4,685$12.96$60.7KForm 4
Sep 4, 2025Yamamoto MikaChief Integr Cust Growth OffcrSale715$13.00$9.3KForm 4
Sep 2, 2025NELSON ZACHARYDirectorSale8,433$13.14$110.8KForm 4
Sep 2, 2025Yamamoto MikaChief Integr Cust Growth OffcrSale4,289$13.18$56.5KForm 4
Sep 2, 2025PADGETT BARRY L.DirectorSale780$13.13$10.2KForm 4

All 273 trades can be filtered by person here when JavaScript is on.

From Forms 4 filed with the SEC.

Major holders

Investors who own more than 5% of the shares must tell the SEC: a 13D if they may seek to influence the company, a 13G if they hold passively.

Sources

The numbers on this page point here. Each one links to the record it came from.

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