Private company

Gmail

Logo: Google, Public domain, via Wikimedia Commons3

Email service provided by Google

Gmail is a mailbox provider by Google. It is the largest email service worldwide, with 1.8 billion users. It is accessible via a web browser (webmail), mobile app, or through third-party email clients via the POP and IMAP protocols.2 Wikipedia text CC BY-SA 4.0

Last updated Oct 20, 2026.

Overview

Apr 1, 2004Founded1

Gmail is a mailbox provider by Google. It is the largest email service worldwide, with 1.8 billion users. It is accessible via a web browser (webmail), mobile app, or through third-party email clients via the POP and IMAP protocols. Users can also connect non-Gmail e-mail accounts to their Gmail inbox. The service was launched as a beta version in 2004. It came out of beta in 2009.2

The story

History

Google has supported the secure HTTPS since the day it launched. In the beginning, it was only default on the login page, a reason that Google engineer Ariel Rideout stated was because HTTPS made "your mail slower". However, users could manually switch to secure HTTPS mode inside the inbox after logging in. In July 2008, Google simplified the ability to manually enable secure mode, with a toggle in the settings menu.

In 2007, Google fixed a cross-site scripting security issue that could let attackers collect information from Gmail contact lists.

In January 2010, Google began rolling out HTTPS as the default for all users.

In June 2012, a new security feature was introduced to protect users from state-sponsored attacks. A banner will appear at the top of the page that warns users of an unauthorized account compromise.

In March 2014, Google announced that an encrypted HTTPS connection would be used for the sending and receiving of all Gmail emails, and "every single email message you send or receive —100% of them —is encrypted while moving internally" through the company's systems.

Whenever possible, Gmail uses transport layer security (TLS) to automatically encrypt emails sent and received. On the web and on Android devices, users can check if a message is encrypted by checking if the message has a closed or open red padlock.

Gmail automatically scans all incoming and outgoing e-mails for viruses in email attachments. For security reasons, some file types, including executables, are not allowed to be sent in emails.

At the end of May 2017, Google announced that it had applied machine learning technology to identify emails with phishing and spam, having a 99.9% detection accuracy. The company also announced that Gmail would selectively delay some messages, approximately 0.05% of all, to perform more detailed analysis and aggregate details to improve its algorithms.

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In November 2020, Google started adding click-time link protection by redirecting clicked links to Google in official Gmail clients.

History

The idea for Gmail was developed by Paul Buchheit several years before it was announced to the public. The project was known by the code name Caribou. During early development, the project was kept secret from most of Google's own engineers. This changed once the project improved, and by early 2004, most employees were using it to access the company's internal email system.

Gmail was announced to the public by Google on April 1, 2004, as a limited beta release.

In November 2006, Google began offering a Java-based application of Gmail for mobile phones.

In October 2007, Google began a process of rewriting parts of the code that Gmail used, which would make the service faster and add new features, such as custom keyboard shortcuts and the ability to bookmark specific messages and email searches. Gmail also added IMAP support in October 2007. An update around January 2008 changed elements of Gmail's use of JavaScript, and resulted in the failure of a third-party script some users had been using. Google acknowledged the issue and helped users with workarounds.

Gmail exited beta status on July 7, 2009.

Prior to December 2013, users had to approve to see images in emails, which acted as a security measure. This changed in December 2013, when Google, citing improved image handling, enabled images to be visible without user approval. Images are now routed through Google's secure proxy servers rather than the original external host servers. MarketingLand noted that the change to image handling means email marketers will no longer be able to track the recipient's IP address or information about what kind of device the recipient is using. However, Wired stated that the new change means senders can track the time when an email is first opened, as the initial loading of the images requires the system to make a "callback" to the original server.

Growth

In June 2012, Google announced that Gmail had 425 million active users globally. In May 2015, Google announced that Gmail had 900 million active users, 75% of whom were using the service on mobile devices. In February 2016, Google announced that Gmail had passed 1 billion active users. In July 2017, Google announced that Gmail had passed 1.2 billion active users.

In the business sector, Quartz reported in August 2014 that, among 150 companies checked in three major categories in the United States (Fortune 50 largest companies, mid-size tech and media companies, and startup companies from the last Y Combinator incubator class), only one Fortune 50 company used Gmail – Google itself – while 60% of mid-sized companies and 92% of startup companies were using Gmail.

In May 2014, Gmail became the first app on the Google Play Store to hit one billion installations on Android devices.

Gamil Design company and misspellings

Before the introduction of Gmail, the website of product and graphic design from Gamil Design in Raleigh, North Carolina, received 3,000 hits per month. In May 2004, a Google engineer who had accidentally gone to the Gamil site a number of times contacted the company and asked if the site had experienced an increase in traffic. In fact, the site's activity had doubled. Two years later, with 600,000 hits per month, the Internet service provider wanted to charge more, and Gamil posted the message on its site "You may have arrived here by misspelling Gmail. We understand. Typing fast is not our strongest skill. But since you've typed your way here, let's share."

From Wikipedia’s article on Gmail, shared under CC BY-SA 4.0.4

Products and brands

Platforms

Web browsers

The modern AJAX version is officially supported in the current and previous major releases of Google Chrome, Firefox, Microsoft Edge and Safari web browsers on a rolling basis.

Gmail's "basic HTML" version works on almost all browsers. This version of Gmail has been discontinued from January 2024.

In August 2011, Google introduced Gmail Offline, an HTML5-powered app for providing access to the service while offline. Gmail Offline runs on the Google Chrome browser and can be downloaded from the Chrome Web Store.

In addition to the native apps on iOS and Android, users can access Gmail through the web browser on a mobile device.

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Mobile

Gmail has native applications for iOS devices (including iPhone, iPad, and iPod Touch) and for Android devices.

Google introduced functionality in the Gmail Android app, in November 2014, that enabled sending and receiving emails from non-Gmail addresses (such as Yahoo! Mail and Outlook.com) through POP or IMAP.

In November 2016, Google redesigned the Gmail app for the iOS platform, bringing the first complete visual overhaul in "nearly four years". The update added much more use of colors, sleeker transitions, and the addition of several "highly-requested" features, including Undo Send, faster search with instant results and spelling suggestions, and Swipe to Archive/Delete.

In May 2017, Google updated Gmail on Android to feature protection from phishing attacks. Media outlets noticed that the new protection was announced amid a widespread phishing attack on a combination of Gmail and Google's Docs document service that occurred on the same day.

Later in May, Google announced the addition of "Smart Reply" to Gmail on Android and iOS. "Smart Reply", a feature originally launched for Google's Inbox by Gmail service, scans a message for information and uses machine intelligence to offer three responses the user can optionally edit and send. The feature is limited to the English language at launch, with additional support for Spanish, followed by other languages arriving later.

Inbox by Gmail, another app from the Gmail team, was also available for iOS and Android devices. It was discontinued in April 2019.

Third-party programs can be used to access Gmail, using the POP or IMAP protocols. In 2019, Google rolled out dark mode for its mobile apps in Android and iOS.

Integration with Google products

In August 2010, Google released a plugin that provides integrated telephone service within Gmail's Google Chat interface. The feature initially lacked an official name, with Google referring to it as both "Google Voice in Gmail chat" and "Call Phones in Gmail". The service logged over one million calls in 24 hours. In March 2014, Google Voice was discontinued, and replaced with functionality from Google Hangouts, another communication platform from Google.

On February 9, 2010, Google commenced its new social networking tool, Google Buzz, which integrated with Gmail, allowing users to share links and media, as well as status updates. Google Buzz was discontinued in October 2011, replaced with new functionality in Google+, Google's then-new social networking platform.

Gmail was integrated with Google+ in December 2011, as part of an effort to have all Google information across one Google account, with a centralized Google+ user profile. Backlash from the move caused Google to step back and remove the requirement of a Google+ user account, keeping only a private Google account without a public-facing profile, starting in July 2015.

In May 2013, Google announced the integration between Google Wallet and Gmail, which would allow Gmail users to send money as email attachments. Although the sender must use a Gmail account, the recipient does not need to be using a Gmail address. The feature has no transaction fees, but there are limits to the amount of money that can be sent. Initially only available on the web, the feature was expanded to the Android app in March 2017, for people living in the United States.

In September 2016, Google released Google Trips, an app that, based on information from a user's Gmail messages, automatically generates travel cards. A travel card contains itinerary details, such as plane tickets and car rentals, and recommends activities, food and drinks, and attractions based on location, time, and interests. The app also has offline functionality. In April 2017, Google Trips received an update adding several significant features. The app now also scans Gmail for bus and train tickets, and allows users to manually input trip reservations. Users can send trip details to other users' email, and if the recipient also has Google Trips, the information will be automatically available in their apps as well.

From Wikipedia’s article on Gmail, shared under CC BY-SA 4.0.4

Subsidiaries and ownership

Owners

From Wikidata.1

Timeline

  1. Apr 1, 2004Founded Founded1

Sources

The numbers on this page point here. Each one links to the record it came from.

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