THG on NYSE

Hanover Insurance

Logo: The Hanover Insurance Group, Inc., Public domain, via Wikimedia Commons5

Insurance company based in Worcester

The Hanover Insurance Group, Inc. is an insurance company based in Worcester, Massachusetts. It was the original name of a property-liability insurance firm established in 1852, and it remained a publicly traded company under that name until the early 1990s, when it changed its name to Allmerica Property & Casualty Companies.3 Its shares trade on NYSE under the symbol THG.1 Wikipedia text CC BY-SA 4.0

Price unavailable

Last updated Oct 20, 2026.

Overview

1852Founded1

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  • TickerTHG on NYSE1
  • Industryinsurance1
  • HeadquartersBoston1
  • Websitewww.hanover.com
  • Incorporated inDE6
  • Business address440 Lincoln St, Worcester, Ma 016536
  • Filer categoryLarge accelerated filer6
  • Legal formMutual insurance company4
  • LEI0552JIREPRY5ZIETIM084
  • StatusActive4
  • LEI statusIssued and current4
  • Registered addressC/O CT CORPORATION SYSTEM, 02110 Boston, United States4
  • Registered withCorporations Division (Secretary of the Commonwealth's Office), 0418670504

The Hanover Insurance Group, Inc. is an insurance company based in Worcester, Massachusetts. It was the original name of a property-liability insurance firm established in 1852, and it remained a publicly traded company under that name until the early 1990s, when it changed its name to Allmerica Property & Casualty Companies.3

Financials

From the company’s reports to the SEC. Every number links to the filing it came from.

Key numbers, fiscal 2025

14.1%Operating margin9
10.0%Net margin9
5.7%Revenue growth, 20259
18.5%Return on equity9
0.24×Debt to equity9
$1.2BFree cash flow9

Where the money goes

Where each dollar of revenue went, fiscal 2025

  • Other costs87¢$5.7B
  • Income tax3¢$183.1M
  • Profit10¢$662.5M

Out of $6.6B in revenue.9

Where each dollar of operating cash went, fiscal 2025

  • Capital spending1¢$7.7M
  • Dividends paid11¢$130.6M
  • Share buybacks11¢$129.2M
  • Kept or used elsewhere77¢$910.6M

Out of $1.2B of cash from operations.9

Financial statements

Revenue101112139$6.6B in 2025+35% since 2019
0$2.0B$4.0B$6.0B$8.0B2019: $4.9B$4.9B20192020: $4.8B$4.8B2020−1%2021: $5.2B$5.2B2021+8%2022: $5.5B$5.5B2022+5%2023: $6.0B$6.0B2023+10%2024: $6.2B$6.2B2024+4%2025: $6.6B$6.6B2025+6%
Operating income101112139$933.0M in 2025+106% since 2019
0$250.0M$500.0M$750.0M$1.0B2019: $453.6M$453.6M20192020: $484.7M$484.7M2020+7%2021: $432.3M$432.3M2021−11%2022: $285.1M$285.1M2022−34%2023: $105.6M$105.6M2023−63%2024: $650.1M$650.1M2024+516%2025: $933.0M$933.0M2025+44%
Net income101112139$662.5M in 2025+56% since 2019
0$200.0M$400.0M$600.0M$800.0M2019: $425.1M$425.1M20192020: $358.7M$358.7M2020−16%2021: $422.8M$422.8M2021+18%2022: $116.0M$116.0M2022−73%2023: $35.3M$35.3M2023−70%2024: $426.0M$426.0M2024+1107%2025: $662.5M$662.5M2025+56%
Fiscal year2019202020212022202320242025
Revenue$4.9B10$4.8B11$5.2B12$5.5B13$6.0B9$6.2B9$6.6B9
Operating income$453.6M10$484.7M11$432.3M12$285.1M13$105.6M9$650.1M9$933.0M9
Income before tax$521.3M12$144.0M13$41.1M9$537.8M9$843.8M9
Income tax$93.1M10$82.8M11$101.3M12$27.2M13$7.6M9$112.5M9$183.1M9
Net income$425.1M10$358.7M11$422.8M12$116.0M13$35.3M9$426.0M9$662.5M9
Earnings per share$10.6210$9.5211$11.7812$3.2613$0.999$11.859$18.509
Earnings per share (diluted)$10.4610$9.4211$11.6012$3.2113$0.989$11.709$18.169
Shares (weighted, basic)35.9M shares1235.6M shares1335.7M shares935.9M shares935.8M shares9
Shares (weighted, diluted)36.4M shares1236.1M shares1336.1M shares936.4M shares936.5M shares9

Compare Hanover Insurance with another company

Corporate structure

Hanover Insurance sits at the top of its group. 30 entities, 2 countries on record. Switch between the flow chart and the network, and select any entity to see its details.

Major holders of Hanover Insurance

  • PRICE T ROWE ASSOCIATES INC /MD/ Filed SCHEDULE 13G on Hanover Insurance, latest Aug 14, 2026
  • VANGUARD PORTFOLIO MANAGEMENT LLC Filed SCHEDULE 13G on Hanover Insurance, latest Apr 29, 2026
  • VANGUARD GROUP INC Filed SCHEDULE 13G/A on Hanover Insurance, latest Mar 27, 2026 (4 filings since Feb 10, 2022)
  • Hanover Insurance Boston, Massachusetts, United States
    • 440 Lincoln Street Holding Company LLC Subsidiary · Massachusetts, United States
    • AIX Specialty Insurance Company Subsidiary · Delaware, United States
    • AIX, Inc. Subsidiary · Delaware, United States
    • AIXHI LLC Subsidiary · Massachusetts, United States
    • Allmerica Financial Alliance Insurance Company Subsidiary · New Hampshire, United States
    • Allmerica Financial Benefit Insurance Company Subsidiary · Michigan, United States
    • Allmerica Plus Insurance Agency, Inc. Subsidiary · Massachusetts, United States
    • Campania Holding Company, Inc. Subsidiary · Virginia, United States
    • Campmed Casualty & Indemnity Company, Inc. Subsidiary · New Hampshire, United States
    • Citizens Insurance Company of America Subsidiary · Michigan, United States
    • Citizens Insurance Company of Illinois Subsidiary · Illinois, United States
    • Citizens Insurance Company of Ohio Subsidiary · Ohio, United States
    • Citizens Insurance Company of The Midwest Subsidiary · Indiana, United States
    • CitySquare II Development Co. LLC Subsidiary · Massachusetts, United States
    • Educators Insurance Agency, Inc. Subsidiary · Massachusetts, United States
    • Hanover Specialty Insurance Brokers, Inc. Subsidiary · Virginia, United States
    • Massachusetts Bay Insurance Company Subsidiary · New Hampshire, United States
    • NAG MERGER LLC Subsidiary · Massachusetts, United States
    • NOVA Casualty Company Subsidiary · New York, United States
    • Opus Investment Management, Inc. Subsidiary · Massachusetts, United States
    • Professionals Direct, Inc. Subsidiary · Michigan, United States
    • The Hanover American Insurance Company Subsidiary · New Hampshire, United States
    • The Hanover Atlantic Insurance Company Ltd. Subsidiary · Bermuda
    • The Hanover Casualty Company Subsidiary · Texas, United States
    • The Hanover Insurance Group, Inc. Subsidiary · Delaware, United States
    • and 4 more

Built from parent and subsidiary links from GLEIF, the Global Legal Entity Identifier Foundation (CC0); subsidiaries listed in Exhibit 21 of annual reports filed with the SEC; major holders from Schedules 13D and 13G. Each entity in the chart links to its source.

What it owns

What Hanover Insurance reports owning in its annual reports to the SEC: buildings, land and equipment, real estate and locations, investments, intangible assets and inventory, at the end of its latest fiscal year and a year before.

Investments

ItemLatestA year beforeChange
Cash and cash equivalents$1.1B9 Dec 31, 2025$435.5M9 Dec 31, 2024+157.8%
Debt securities available for sale$9.5B9 Dec 31, 2025$8.5B9 Dec 31, 2024+11.6%
Equity securities at fair value$184.8M9 Dec 31, 2025$157.7M9 Dec 31, 2024+17.2%

Intangibles and goodwill

ItemLatestA year beforeChange
Goodwill$178.8M9 Dec 31, 2025$178.8M9 Dec 31, 20240%
Intangible assets, net (excluding goodwill)$18.0M9 Dec 31, 2025$15.8M9 Dec 31, 2024+13.9%

Properties, in its own words

We conduct our business operations primarily in our company-owned facilities in Worcester, Massachusetts and Howell, Michigan. We also lease offices throughout the United States for branch sales, underwriting and claims processing functions, and the operations of acquired subsidiaries.

We believe our facilities are adequate for our present needs in all material respects.

Item 2 of the 10-K filed Feb 20, 2026.20

The story

The Hanover Insurance Group, Inc.

The Hanover Insurance Group was established in 1852 near Hanover Square in Manhattan in New York City. It paid a cash dividend to shareholders every year since 1853.

Though remaining a relatively small company over the next 125 years, Hanover's common stock price multiplied between 1971 and 1983 by over 23 times from its low point in the decade to its eventual peak. During the end of that period, in 1981, it split its shares three-for-two. The stock was traded publicly on the Over the Counter (OTC) exchange, now called the NASDAQ.

The rapid growth of the company continued into the mid-1980s, and in 1984 it split again, two-for-one, and by 1985 nearly doubled in price once more, trading then at a high price/earnings ratio of 61. At that time the company was debt-free, and carried a book value of nearly US$330 million. However, by then the company's earnings had fallen to about a third of what they had been in the early 1980s.

In 1987, the company split its stock two-for-one again, and was yet again on its way to another double in price, even as its PE ratio dropped back down to a bargain five times earnings. Those earnings had grown to nearly US$100 million, more than double what the company had earned at the prior peak of 1981. Book value by 1987 stood at US$550 million.

However, by the early 1990s recession, Hanover's earnings had declined once more, to about US$50 million.

Allmerica Property & Casualty Cos

By 1994, Hanover Insurance had changed its name to Allmerica Property & Casualty Companies, Inc. It moved from the NASDAQ to the New York Stock Exchange, where it traded publicly under the new symbol, APY.

In summer 1995 the stock price climbed above its 1993 peak high, as the economy came out of its soft landing, and PE ratios began their historic late 1990s ascent.

Allmerica Financial

In late 1995, the company spun off Allmerica Financial Corporation, with US$200 million long-term debt assigned to that company, as a new property and casualty insurance and financial services holding company. It held a diversified group of insurance and financial services companies with total assets of $19 billion. Allmerica Financial products included insurance and retirement savings accounts and group benefit programs, mostly variable annuity and variable life products. That company in turn owned about a majority 60% of the original entity, Allmerica Properties & Casualty Companies. By year end 1995 the new independent holding company (AFC) had a book value of over US$1.4 billion, nearly identical in size to its debt-free predecessor, which remained a majority-owned also a publicly traded subsidiary of AFC.

Read the full text

On October 11, 1995, Allmerica Financial Corporation began to trade on the NYSE, under the new symbol AFC. The initial offering price was $21.00.

By 1997, Allmerica Property & Casualty Companies was among the top 30 property and casualty insurers in the United States, based on net written premiums. By then its regional focus included Michigan as well as its traditional Northeast territory.

In 1997 Allmerica Property & Casualty Companies, Inc. was acquired by Allmerica Financial Corporation (AFC). The surviving company, AFC, would acquire the 40.5% of Allmerica P&C that it did not already own, for approximately US$800 million. The stock of Allmerica Property & Casualty Companies then ceased to trade, and its old ticker symbol APY was ultimately taken over on the AMEX exchange by Aspyra Inc., a microcap stock with US$20 million market capitalization.

The Hanover Insurance Group

On December 1, 2005, Allmerica Financial Corporation changed its name to The Hanover Insurance Group, Inc. and is the parent company of two divisions, Hanover Insurance and Citizens Insurance. It publicly trades under its new ticker symbol since that time. Those companies serve customers with auto, home and business insurance.

The Variable Life and Variable Annuity insurance businesses of Allmerica Financial Corporation became CommonWealth Annuity and Life Insurance Company, a Goldman Sachs Company. In January 2009, CommonWealth Annuity and Life Insurance Company acquired First Allmerica Life Insurance Company (FAFLIC) from The Hanover Group. In 2008, Hanover acquired AIX Group. In 2011, it acquired Chaucer Holdings.

In August 2020, The Hanover Insurance Group dropped the malpractice insurance of Mark S. Zaid, the lawyer for the whistleblower in the Trump-Ukraine scandal. Hanover said it had reviewed Zaid's website and discovered that his law firm practiced whistleblower law. Zaid said that Hanover's action served to protect those who wish to silence whistleblowers.

From Wikipedia’s article on Hanover Insurance, shared under CC BY-SA 4.0.7

Leadership

Who has led Hanover Insurance, and when. Pick a name to see everywhere that person has worked.

Board members and other officers (59)

Products and brands

  • casualty insurance

Listed on Wikidata.1

Subsidiaries and ownership

Subsidiaries (Exhibit 21)

  • 440 Lincoln Street Holding Company LLC Massachusetts8
  • AIX Specialty Insurance Company Delaware8
  • AIX, Inc. Delaware8
  • AIXHI LLC Massachusetts8
  • Allmerica Financial Alliance Insurance Company New Hampshire8
  • Allmerica Financial Benefit Insurance Company Michigan8
  • Allmerica Plus Insurance Agency, Inc. Massachusetts8
  • Campania Holding Company, Inc. Virginia8
  • Campmed Casualty & Indemnity Company, Inc. New Hampshire8
  • Citizens Insurance Company of America Michigan8
  • Citizens Insurance Company of Illinois Illinois8
  • Citizens Insurance Company of Ohio Ohio8
  • Citizens Insurance Company of The Midwest Indiana8
  • CitySquare II Development Co. LLC Massachusetts8
  • Educators Insurance Agency, Inc. Massachusetts8
  • Hanover Specialty Insurance Brokers, Inc. Virginia8
  • Massachusetts Bay Insurance Company New Hampshire8
  • NAG MERGER LLC Massachusetts8
  • NOVA Casualty Company New York8
  • Opus Investment Management, Inc. Massachusetts8
  • Professionals Direct, Inc. Michigan8
  • The Hanover American Insurance Company New Hampshire8
  • The Hanover Atlantic Insurance Company Ltd. Bermuda8
  • The Hanover Casualty Company Texas8
All 30 listed subsidiaries
  • The Hanover Insurance Company New Hampshire8
  • The Hanover Insurance Group, Inc. Delaware8
  • The Hanover National Insurance Company New Hampshire8
  • VeraVest Investments, Inc. Massachusetts8
  • Verlan Fire Insurance Company New Hampshire8
  • Verlan Holdings, Inc. Maryland8

The subsidiaries the company lists in Exhibit 21 of its annual report, as filed.

Former names

  • ALLMERICA FINANCIAL CORPMay 14, 1996 to Nov 14, 20056

Timeline

  1. Jul 28, 20268-K Results of operations86
  2. Jul 15, 20268-K Executive or director change87
  3. May 13, 20268-K Executive or director change; Shareholder vote; Other events88
  4. Apr 29, 20268-K Results of operations89
  5. Feb 4, 20268-K Results of operations90
  6. Dec 16, 20258-K Regulation FD disclosure91
  7. Oct 29, 20258-K Results of operations92
  8. Aug 21, 20258-K New debt or obligation; Other events93
  9. Jul 31, 20258-K Results of operations94
  10. May 14, 20258-K Shareholder vote95
  11. Apr 30, 20258-K Results of operations96
  12. Apr 3, 20258-K Executive or director change97
  13. Mar 2, 2017New chief executive John Fowle becomes CEO21
  14. Jun 21, 2016New chief executive Joseph M. Zubretsky becomes CEO23
  15. Feb 25, 2016New chief executive Johan Slabbert becomes CEO22
  16. Jul 22, 2011New chief executive Robert A. Stuchbery becomes CEO24
  17. Feb 16, 2006New chief executive Frederick Eppinger becomes CEO25
  18. 1852Founded Founded1

Calendar

Coming up

  1. Oct 28, 2026 · After the closeReports results for the quarter ending Sep/2026 A year earlier it reported $5.09 a share, on Oct 29, 2025.98

When it reported results

  1. Jul 28, 2026Reported quarterly or annual results86
  2. Apr 29, 2026Reported quarterly or annual results89
  3. Feb 4, 2026Reported quarterly or annual results90
  4. Oct 29, 2025Reported quarterly or annual results92
  5. Jul 31, 2025Reported quarterly or annual results94
  6. Apr 30, 2025Reported quarterly or annual results96
  7. Feb 4, 2025Reported quarterly or annual results99
  8. Oct 30, 2024Reported quarterly or annual results100

Upcoming dates from Nasdaq's calendar; past results from the company's 8-K filings (Item 2.02). The full markets calendar

Filings

554 filings to the SEC since October 2021: 5 annual reports, 15 quarterly reports, 45 major events, 387 insider forms, 9 large holders, 93 other. The latest 20:

  1. Sep 28, 20264 EDGAR
  2. Sep 28, 20264 EDGAR
  3. Sep 28, 20264 EDGAR
  4. Sep 28, 20264 EDGAR
  5. Sep 28, 20264 EDGAR
  6. Sep 28, 20264 EDGAR
  7. Sep 28, 20264 EDGAR
  8. Sep 28, 20264 EDGAR
  9. Sep 28, 20264 EDGAR
  10. Sep 28, 20264 EDGAR
  11. Sep 28, 20264 EDGAR
  12. Sep 28, 20264 EDGAR
  13. Sep 28, 20264 EDGAR
  14. Sep 28, 20264 EDGAR
  15. Sep 28, 20264 EDGAR
  16. Sep 28, 20264 EDGAR
  17. Sep 28, 20264 EDGAR
  18. Sep 28, 20264 EDGAR
  19. Sep 16, 2026144 EDGAR
  20. Aug 21, 20264 EDGAR

The 554 filings since October 2021 can be filtered by form type and year here when JavaScript is on.

Every filing from the last five years, summarized. The full record is on SEC EDGAR.

Insider trades

65 open-market trades by officers, directors and large owners since October 2021: 1 buys and 64 sales. Grants, option exercises and gifts are left out.

DateWhoTradeSharesPriceValueFiling
Aug 20, 2026Kerrigan Dennis FrancisExecutive Vice PresidentSale2,104$222.41$467.9KForm 4
Aug 19, 2026Kerrigan Dennis FrancisExecutive Vice PresidentSale6,551$220.79$1.4MForm 4
Aug 6, 2026Bunting Theodore H JRDirectorSale600$230.20$138.1KForm 4
Aug 5, 2026Bunting Theodore H JRDirectorSale600$228.03$136.8KForm 4
Aug 3, 2026Carlin Jane DDirectorSale1,000$231.50$231.5KForm 4
Jun 3, 2026Salvatore Bryan JExecutive Vice PresidentSale16,394$185.76$3.0MForm 4
May 21, 2026Aristeguieta FranciscoDirectorSale1,000$195.37$195.4KForm 4
May 20, 2026Kerrigan Dennis FrancisExecutive Vice PresidentSale6,262$192.99$1.2MForm 4
May 20, 2026Roche John CPresident and CEOSale8,358$193.74$1.6MForm 4
May 18, 2026Roche John CPresident and CEOSale5,251$198.06$1.0MForm 4
May 14, 2026Lowsley DeniseExecutive Vice PresidentSale4,175$191.73$800.5KForm 4
May 8, 2026Lowsley DeniseExecutive Vice PresidentSale1,062$188.43$200.1KForm 4
May 4, 2026Lee Willard TExecutive Vice PresidentSale1,000$183.93$183.9KForm 4
May 1, 2026Egan CynthiaDirectorSale3,400$188.50$640.9KForm 4
Feb 27, 2026Carlin Jane DDirectorSale1,200$180.91$217.1KForm 4
Feb 5, 2026LAVEY RICHARD WExecutive Vice PresidentSale24,420$178.92$4.4MForm 4
Nov 12, 2025Lowsley DeniseExecutive Vice PresidentSale1,619$181.47$293.8KForm 4
Aug 1, 2025Lowsley DeniseExecutive Vice PresidentSale5,626$168.15$946.0KForm 4
May 23, 2025Carlin Jane DDirectorSale977$167.81$163.9KForm 4
May 7, 2025Salvatore Bryan JExecutive Vice PresidentSale10,526$166.60$1.8MForm 4

All 65 trades can be filtered by person here when JavaScript is on.

From Forms 4 filed with the SEC.

Major holders

Investors who own more than 5% of the shares must tell the SEC: a 13D if they may seek to influence the company, a 13G if they hold passively.

Executive pay

What the company paid its top executives, from the summary compensation table in its proxy statement. Total pay includes salary, bonus, stock and option awards and other pay, as the company valued them.

YearExecutiveAgeSalaryTotal pay
2025John C. Roche$1.1M$10.5M104
2025Jeffrey M. Farber$800.4K$4.5M104
2025Richard W. Lavey$738.5K$3.5M104
2025Bryan J. Salvatore$687.3K$3.2M104
2025Dennis F. Kerrigan$613.8K$2.1M104
2024President and CEO$1.1M$9.6M104
2024EVP and CFO$780.4K$4.2M104
2024EVP and COO$694.2K$3.1M104
2024EVP and PresidentSpecialty$640.4K$2.9M104
2024EVPCLO and Corporate Secretary$586.5K$2.0M104
2023President and CEO$1.1M$7.7M104
2023EVP and CFO$758.1K$3.5M104
2023EVP and COO$669.2K$2.4M104
2023EVP and PresidentSpecialty$619.2K$2.3M104
2023EVPCLO and Corporate Secretary$560.4K$1.6M104

SEC filer profile

How Hanover Insurance is registered with the Securities and Exchange Commission, from its EDGAR record and the cover page of its latest annual report.

  • Name on EDGARHANOVER INSURANCE GROUP, INC.2
  • CIK0000944695
  • Employer ID (EIN)04-326362620
  • Filer statusLarge accelerated filer not an emerging growth company; not a smaller reporting company; not a shell company20
  • Incorporated inDelaware20
  • Fiscal year endsDecember 312
  • Industry code (SIC)6331 Fire, Marine & Casualty Insurance2
  • SEC reviewing officeOffice of Finance, Division of Corporation Finance2
  • Business address440 Lincoln St, Worcester, MA 016532
  • Phone50885510002
  • Shares outstanding34,820,221 as of Jul 27, 202616
  • Public float$6.0B as of Jun 30, 202520
  • AuditorPricewaterhouseCoopers LLP, Boston, Massachusetts PCAOB ID 238; it also attests to the company’s internal control over financial reporting20
  • On EDGAR sinceMay 14, 19962
  • Filings2,417 in all: 4 (1,481), 8-K (292), 10-Q (92), 13F-NT (81), 3 (67), SC 13G/A (58), 144 (50), 10-K (30)2
    All 50 form types

    DEF 14A (30), 11-K (22), DEFA14A (22), 4/A (21), ARS (18), UPLOAD (16), CORRESP (15), 13F-HR (13), 424B2 (12), SC 13G (11), S-8 (9), S-8 POS (8), FWP (6), IRANNOTICE (6), SC 13D/A (6), PRE13E3/A (5), S-3ASR (5), SC 13E3/A (5), SC 14D1/A (4), 25-NSE (3), 8-K/A (3), 15-12B (2), 305B2 (2), 8-A12B (2), S-4 (2), SCHEDULE 13G (2), 10-K/A (1), 10-Q/A (1), 13F-HR/A (1), 3/A (1), 5 (1), 5/A (1), 8-A12B/A (1), CERTNYS (1), DEF13E3/A (1), PRE 14A (1), PRE13E3 (1), S-4/A (1), SC 13D (1), SC 13E3 (1), SC 14D1 (1), SCHEDULE 13G/A (1)

  • Latest filingsAnnual report (10-K) Feb 20, 2026
    Quarterly report (10-Q) Jul 29, 2026
    Proxy statement (DEF 14A) Mar 26, 2026
    Latest 8-K (8-K) Jul 28, 2026

Securities registered for trading

ClassSymbolExchange
Common Stock, $.01 par valueTHGNew York Stock Exchange

From the cover page of the 10-K filed Feb 20, 2026 (Section 12(b) of the Exchange Act).20

Risk factors and legal proceedings

The risks Hanover Insurance names in Item 1A of its 10-K filed Feb 20, 2026: 38 risks under these headings, as written.20

  • Risks Related to Underwriting, Risk Aggregation and Risk Management
  • Our results may fluctuate as a result of cyclical or non-cyclical changes in the property and casualty insurance industry.
  • Due to geographical concentration in our business, changes in economic, regulatory and other conditions in the regions where we operate could have a significant negative impact on our business as a whole. Geographic concentrations also expose us to losses that are potentially disproportionate to our market share in the event of natural or other catastrophes.
  • Our profitability may be adversely affected if our pricing models differ materially from actual results.
  • Our business is dependent on our ability to manage risk, and the failure of the risk mitigation strategies we utilize could have a material adverse effect on our financial condition or results of operations.
  • Risks Related to Reserves and Claims
  • Actual losses from claims against our insurance subsidiaries may exceed their reserves for claims.
  • Risks Related to Weather Events, Catastrophes and Climate Change
  • Limitations on the ability to predict the potential impact of weather events and catastrophes may impact our future profits and cash flows.
  • Climate change may adversely impact our results of operations and/or our financial position.
  • Risks Related to Reinsurance
  • We cannot guarantee the adequacy of or ability to maintain our current level of reinsurance coverage.
The other 30 risks
  • Although we monitor their financial soundness, we cannot be sure that our reinsurers will pay in a timely fashion, if at all.
  • Risks Related to Regulation, Mandatory Market Mechanisms and Mandatory Assessments
  • Our businesses are heavily regulated, and changes in regulation may reduce our profitability.
  • We are subject to uncertainties related to Michigan PIP Reform.
  • We may incur financial losses resulting from our participation in shared market mechanisms, mandatory reinsurance programs and mandatory pooling arrangements.
  • We are subject to mandatory assessments by state guaranty funds; an increase in these assessments could adversely affect our results of operations and financial condition.
  • We are subject to litigation risks, including risks relating to the application and interpretation of contracts, and adverse outcomes in litigation and legal proceedings could adversely affect our results of operations and financial condition.
  • Risks Related to Our Agency Distribution and Growth Strategies
  • Our profitability could be adversely affected by our relationships with our agencies.
  • We may not be able to grow as quickly or as profitably as we intend, which is important to our current strategy.
  • We may be affected by disruptions caused by the introduction of new products, related technology changes, and new operating models in our Core Commercial, Specialty, and Personal Lines businesses, and future acquisitions, and expansion into new geographic areas.
  • Risks Related to Technology, Information Security, Privacy and Third-Party Suppliers
  • If we or our suppliers experience unforeseen interruptions or difficulties in the operation of the information technology systems that support our business, our operations, reputation, and financial results could be negatively affected.
  • Our inability to adapt to or implement new technologies, including artificial intelligence, could adversely affect our business and results of operations, and the use of new technologies may create unforeseen exposure or coverage issues.
  • Our operations, financial performance and reputation could be adversely affected, and we could be subject to legal liability or regulatory enforcement actions, if we, or our suppliers, are unable to protect against, or effectively respond to, cyberattacks or other cyber incidents.
  • Any failure to protect the confidentiality of personal information could adversely affect our reputation or expose us to fines, penalties or litigation, which could have a material adverse effect on our business, financial condition and results of operations.
  • If we fail to effectively manage our third-party suppliers, or if their ability to perform were negatively impacted, our business, financial performance and reputation could be adversely affected.
  • Risks Related to Competition and Competitors in the Property and Casualty Insurance Market
  • Intense competition could negatively affect our ability to maintain or increase our profitability, particularly in light of the various competitive, financial, strategic, technological, structural, informational and resource advantages that our competitors have.
  • Risks Related to Financial Strength and Debt Ratings
  • We are rated by several rating agencies, and downgrades to our ratings could adversely affect our operations.
  • Negative changes in our level of statutory surplus could adversely affect our ratings and profitability.
  • Risks Related to Discontinued Operations
  • We could be subject to additional losses related to the sales of our discontinued FAFLIC and variable life insurance and annuity businesses and our former Chaucer business.
  • We may incur financial losses related to our discontinued assumed accident and health reinsurance pools and arrangements.
  • Risks Related to Investments, Capital Markets and Economic Conditions
  • Market fluctuations and difficult general economic, market and political conditions may negatively affect our business, profitability, investment portfolio, and the market value of our common stock.
  • We may experience unrealized losses on our investments, especially during a period of heightened volatility, or if assumptions related to our investment valuations are changed, which could have a material adverse effect on our results of operations or financial condition.
  • We are exposed to significant capital market risks related to changes in interest rates, credit spreads, equity prices and, to a lesser extent, real estate market conditions which may adversely affect our results of operations, financial position or cash flows.
  • Inflationary pressures may negatively impact expenses and reserves.
  • Risks Related to Capital, Liquidity and Cash Flow
  • We are a holding company and rely on our insurance company subsidiaries for cash flow; we may not be able to receive dividends from our subsidiaries in needed amounts and may be required to provide capital to support their operations.
  • We may require additional capital or credit in the future, which may not be available or only available on unfavorable terms.
  • General Risk Factors
  • If we are unable to attract, develop and retain qualified personnel, or if we experience the loss or retirement of key executives or other key employees, particularly those experienced in the property and casualty industry, we may not be able to compete effectively, and our operations could be impacted significantly.
  • Errors or omissions, misconduct or fraud in connection with the administration of any of our insurance operations may cause our business and profitability to be negatively impacted.
  • Changes in current accounting practices and future pronouncements may require us to incur considerable additional compliance expenses, to retroactively apply new requirements, or to make financial restatements.
  • Failure to design, implement or maintain effective internal control over financial reporting could have a material adverse effect on financial statements, financial reporting, investor confidence, our business and stock price.
  • Our stock price is influenced by our financial performance, industry trends and sentiment and other larger macro-economic factors described above in risk factors related to investments, capital markets and economic conditions that are out of our control. These factors could cause the market price of our common stock to fluctuate, become volatile, and there is no guarantee that it will remain at or exceed current or historical levels.

Legal proceedings

The Company has been named a defendant in various legal proceedings arising in the normal course of business. In addition, the Company is involved, from time to time, in examinations, investigations and proceedings by governmental and self-regulatory agencies. The potential outcome of any such action or regulatory proceedings in which the Company has been named a defendant or the subject of an inquiry, examination or investigation, and its ultimate liability, if any, from such action or regulatory proceedings, is difficult to predict at this time. The ultimate resolutions of such proceedings are not expected to have a material effect on the Company’s financial position, although they could have a material effect on the results of operations for a particular quarterly or annual period.

The opening of Item 3, Legal Proceedings.20

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