Overview
- IndustryServices-Prepackaged Software1
- HeadquartersNew York, New York1
- Incorporated inDE2
- Business address530 7Th Avenue, Floor M1, New York, Ny 100182
- Filer categoryAccelerated filer, Smaller reporting company2
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LivePerson, Inc. (“LivePerson”, the “Company”, “we”, “our” or “us”) is a leader in digital customer conversation. Over the past two decades, consumers have made digital conversations their primary mode of communication with others. Since 1998, we have enabled meaningful connections between consumers and our customers through our platform and currently power nearly one billion conversational interactions each month. These digital and artificial intelligence (“AI”)-powered conversations decrease costs and increase revenue for our brands, resulting in more convenient, personalized and content-rich journeys across the entire consumer lifecycle, and across consumer channels. Our customers’ existing investments in Generative AI and Large Language Models (“LLMs”) are fully compatible with LivePerson’s enterprise-class digital customer conversation platform (the “LivePerson Platform”).4 From its latest annual report
Financials
From the company’s reports to the SEC. Every number links to the filing it came from.
Key numbers, fiscal 2025
Where the money goes
Where each dollar of revenue went, fiscal 2025
- Cost of revenue28¢$69.4M
- Research and development22¢$54.7M
- Other costs48¢$116.2M
- Income tax1¢$3.5M
Out of $243.7M in revenue.5 The company lost money this year.
Financial statements
| Fiscal year | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|---|
| Revenue | $291.6M6 | $366.6M7 | $469.6M8 | $514.8M9 | $402.0M5 | $312.5M5 | $243.7M5 |
| Cost of revenue | $78.9M6 | $106.3M7 | $156.9M8 | $184.7M9 | $116.1M5 | $77.4M5 | $69.4M5 |
| Research and development | $82.1M6 | $108.4M7 | $158.4M8 | $193.7M9 | $103.9M5 | $79.8M5 | $54.7M5 |
| Operating expenses | $562.9M8 | $736.7M9 | $513.4M5 | $495.7M5 | $322.4M5 | ||
| Operating income | -$87.0M6 | -$89.5M7 | -$93.3M8 | -$221.9M9 | -$111.4M5 | -$183.2M5 | -$78.7M5 |
| Income tax | $2.8M6 | $2.5M7 | -$2.4M8 | $1.7M9 | $4.2M5 | $2.7M5 | $3.5M5 |
| Net income | -$96.1M6 | -$107.6M7 | -$125.0M8 | -$225.7M9 | -$100.4M5 | -$134.3M5 | -$67.2M5 |
| Earnings per share | -$1.536 | -$1.637 | -$1.808 | -$3.039 | -$19.175 | -$22.705 | -$8.575 |
| Earnings per share (diluted) | -$1.536 | -$1.637 | -$1.808 | -$3.039 | -$19.175 | -$22.705 | -$12.395 |
| Shares (weighted, basic) | 69.6M shares8 | 74.5M shares9 | 5.2M shares5 | 5.9M shares5 | 7.8M shares5 | ||
| Shares (weighted, diluted) | 69.6M shares8 | 74.5M shares9 | 5.2M shares5 | 5.9M shares5 | 8.6M shares5 |
| Fiscal year | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|---|
| Cash | $176.5M6 | $654.2M7 | $521.8M8 | $391.8M9 | $210.8M5 | $183.2M5 | $95.0M5 |
| Receivables | $93.8M7 | $86.5M8 | $81.8M9 | $28.7M5 | $27.0M5 | ||
| Current assets | $278.1M13 | $748.8M6 | $636.3M7 | $533.5M8 | $321.7M9 | $231.2M5 | $137.1M5 |
| Property, plant and equipment | $124.7M7 | $137.7M8 | $119.3M8 | ||||
| Goodwill | $291.2M8 | $296.2M9 | $285.6M5 | $222.6M5 | $184.9M5 | ||
| Intangible assets | $85.6M7 | $78.1M8 | $61.6M9 | $15.1M5 | $13.4M5 | ||
| Total assets | $512.7M13 | $1.0B6 | $1.2B7 | $1.1B8 | $835.5M9 | $607.8M5 | $454.7M5 |
| Accounts payable | $16.9M7 | $25.3M8 | $13.6M9 | $15.4M5 | $9.5M5 | ||
| Short-term debt | $08 | $72.4M8 | |||||
| Current liabilities | $170.4M13 | $208.6M6 | $223.4M7 | $251.6M8 | $267.5M9 | $139.9M5 | $122.6M5 |
| Long-term debt | $538.4M6 | $574.2M7 | $737.4M8 | $511.6M8 | |||
| Total liabilities | $364.2M13 | $762.5M6 | $837.2M7 | $1.0B8 | $787.4M9 | $675.1M5 | $499.2M5 |
| Retained earnings | -$516.9M7 | -$692.4M8 | -$857.0M9 | -$991.3M5 | -$1.1B5 | ||
| Shareholders’ equity | $148.5M7 | $243.9M8 | $349.4M9 | $68.1M5 | $48.1M5 | -$67.3M5 | -$44.5M5 |
| Shares outstanding | 63.8M shares13 | 67.6M shares6 | 72.2M shares7 | 75.6M shares8 | 87.8M shares9 | 6.1M shares5 | 12.0M shares5 |
Cash flow is reported year to date, not quarter by quarter, so there are no separate quarterly figures.
| Fiscal year | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|---|
| Cash from operations | -$59.2M6 | $33.6M7 | $3.2M8 | -$62.1M9 | -$19.8M5 | -$15.1M5 | -$30.4M5 |
| Depreciation and amortization | $27.4M8 | $32.3M9 | $54.8M5 | $42.3M5 | $22.7M5 | ||
| Stock-based compensation | $69.7M8 | $109.6M9 | $11.9M5 | $22.0M5 | $14.3M5 | ||
| Capital spending | $47.6M6 | $41.6M7 | $45.7M8 | $48.5M9 | $28.7M5 | $25.1M5 | $12.1M5 |
| Free cash flow | -$106.7M | -$8.0M | -$42.5M | -$110.6M | -$48.4M | -$40.3M | -$42.5M |
| Cash from investing | -$140.2M8 | -$56.9M9 | -$18.8M5 | -$28.2M5 | -$13.7M5 | ||
| Share buybacks | $903.0K6 | $07 | $709.0K8 | $221.0K9 | $09 | $09 | |
| Cash from financing | $11.8M8 | $1.6M9 | -$151.1M5 | $15.0M5 | -$45.5M5 |
Corporate structure
LIVEPERSON INC sits at the top of its group. 15 entities, 6 countries on record. Switch between the flow chart and the network, and select any entity to see its details.
Major holders of LIVEPERSON INC
- DAVIDSON KEMPNER CAPITAL MANAGEMENT LP Filed SCHEDULE 13G/A on LIVEPERSON INC, latest Feb 17, 2026 (2 filings since Sep 19, 2025)
- Linden Capital L.P. Filed SCHEDULE 13G/A on LIVEPERSON INC, latest Feb 12, 2026 (2 filings since Oct 3, 2025)
- Vector Capital Management, L.P. Filed SCHEDULE 13D/A on LIVEPERSON INC, latest Aug 26, 2025 (5 filings since Jan 10, 2024)
- VANGUARD GROUP INC Filed SCHEDULE 13G/A on LIVEPERSON INC, latest Jul 29, 2025 (7 filings since Feb 10, 2022)
- Divisadero Street Capital Management, LP Filed SC 13G/A on LIVEPERSON INC, latest Nov 14, 2024 (2 filings since Mar 4, 2024)
- Solel Partners LP Filed SC 13G/A on LIVEPERSON INC, latest Nov 14, 2024 (2 filings since Feb 14, 2024)
- Starboard Value LP Filed SC 13D/A on LIVEPERSON INC, latest Mar 17, 2023 (4 filings since Feb 28, 2022)
- Robert P. Locascio Filed SC 13G/A on LIVEPERSON INC, latest Feb 13, 2023 (2 filings since Feb 14, 2022)
- FMR LLC Filed SC 13G/A on LIVEPERSON INC, latest Jun 10, 2022 (3 filings since Oct 12, 2021)
- LIVEPERSON INC New York, New York
- BELLA GROUP LLC Subsidiary · Delaware, United States
- CALLINIZE, INC. Subsidiary · Delaware, United States
- CLAIRE DEVELOPMENT, INC. Subsidiary · Delaware, United States
- EBOT-7 GMBH Subsidiary · Germany
- KATO ACQUISITION SUB, INC. Subsidiary · Delaware, United States
- LIVEPERSON (UK) LIMITED Subsidiary · United Kingdom
- LIVEPERSON AUSTRALIA PTY LTD Subsidiary · Australia
- LIVEPERSON AUTOMOTIVE, LLC Subsidiary · Georgia, United States
- LIVEPERSON CANADA, INC. Subsidiary · Canada
- LIVEPERSON GERMANY GMBH Subsidiary · Germany
- LIVEPERSON IP HOLDING LLC Subsidiary · Delaware, United States
- LIVEPERSON NETHERLANDS B.V. Subsidiary · Netherlands
- PROFICIENT SYSTEMS, INC. Subsidiary · Georgia, United States
- VOICEBASE, INC. Subsidiary · Delaware, United States
Built from subsidiaries listed in Exhibit 21 of annual reports filed with the SEC; major holders from Schedules 13D and 13G. Each entity in the chart links to its source.
What it owns
What LIVEPERSON INC reports owning in its annual reports to the SEC: buildings, land and equipment, real estate and locations, investments, intangible assets and inventory, at the end of its latest fiscal year and a year before.
Property and equipment
| Item | Latest | A year before | Change |
|---|---|---|---|
| Finance-lease assets | $62.0K9 Dec 31, 2024 | $3.1M9 Dec 31, 2023 | −98.0% |
| Operating-lease assets (leased space) | $48.0K9 Dec 31, 2024 | $4.1M9 Dec 31, 2023 | −98.8% |
Investments
| Item | Latest | A year before | Change |
|---|---|---|---|
| Cash and cash equivalents | $95.0M5 Dec 31, 2025 | $183.2M5 Dec 31, 2024 | −48.2% |
| Stakes in other companies (equity method) | $09 Dec 31, 2024 | $08 Dec 31, 2023 |
Intangibles and goodwill
| Item | Latest | A year before | Change |
|---|---|---|---|
| Goodwill | $184.9M5 Dec 31, 2025 | $222.6M5 Dec 31, 2024 | −16.9% |
| Intangible assets, net (excluding goodwill) | $13.4M5 Dec 31, 2025 | $15.1M5 Dec 31, 2024 | −11.0% |
| Finite-lived intangibles, gross | $16.6M5 Dec 31, 2025 | $17.6M5 Dec 31, 2024 | −5.5% |
| Accumulated amortization | $3.2M5 Dec 31, 2025 | $2.5M5 Dec 31, 2024 | +27.2% |
| Finite-lived intangibles, net | $13.4M5 Dec 31, 2025 | $15.1M5 Dec 31, 2024 | −11.0% |
Properties, in its own words
We maintain a globally distributed, remote workforce. The Company primarily operates under an “employee-centric” workforce model, leveraging its expertise in AI and asynchronous communication to support operations, culture and productivity in this new environment. Under this model, the Company occupies certain leased space to provide its employees with the option of working in an office space environment.
As of December 31, 2025, we utilize third-party data centers in the United States, Australia and Europe. We believe that our current facilities properties are in good condition and provide adequate capacity to meet our current needs. If required, we believe that we will be able to obtain suitable additional space on commercially reasonable terms.
Item 2 of the 10-K filed Mar 16, 2026.4
Leadership
Who has led LIVEPERSON INC, and when. Pick a name to see everywhere that person has worked.
Chief executive
Chief financial officer
2010201520202025
- Chief executive officerAnthony John Sabino Jan 19, 2024 to now14
- Chief executive officerTimothy E. Bixby Sep 22, 2009 to Sep 22, 200915
- PresidentPhilippe Lang May 5, 2008 to May 5, 200816
- PresidentTimothy E. Bixby Jun 28, 2006 to Apr 13, 201117
- Chief financial officerChristopher E. Greiner May 8, 2018 to Mar 5, 202018
- Chief financial officerDaniel Richard Murphy May 4, 2011 to Jun 7, 201819
- Chief financial officerTimothy E. Bixby Jun 28, 2006 to Apr 13, 201117
Board members and other officers (36)
- Chief Tech Product OfficerChristopher Allen Mina Jul 7, 2025 to now20
- EVP, Product and TechnologyAlex Kroman Sep 15, 2023 to Jun 14, 202421
- Chief Accounting OfficerNorman M. Osumi Mar 17, 2021 to Aug 2, 202322
- EVP, Chief Technology OfficerAlexander Spinelli May 8, 2018 to Aug 4, 202123
- EVP, Global Sales/Cust SuccessDustin Dean Feb 3, 2015 to Oct 5, 201724
- Chief Technology OfficerEran Vanounou Feb 11, 2014 to Nov 5, 201825
- EVP, Global Sales/Cust SuccessAlan Banks May 14, 2014 to Mar 10, 201526
- SVP, Global & Corp ControllerDaryl Carlough Dec 6, 2013 to Apr 9, 202127
- Head of Global Sales & MarketsErica Schultz Feb 17, 2012 to May 20, 201328
- Chief Technology OfficerYaron Zeidman Apr 29, 2011 to Feb 17, 201229
- EVP, Marketing OperationsStephen Robert Douty Jun 3, 2010 to Aug 3, 201030
- SVP Small & Midsize Bus. SalesPhilippe Lang Mar 17, 2009 to Jul 13, 200931
- OfficerEli Campo May 5, 2008 to Apr 29, 201332
- OfficerJames Joseph Dicso May 5, 2008 to Feb 17, 201133
- Executive VP of MarketingKevin T. Kohn May 5, 2008 to Jan 13, 201034
- SVP, Corporate ControllerMichael I. Kovach May 5, 2008 to Jul 24, 201335
- Board memberAnthony Zingale Jul 18, 2025 to now36
- Board memberRyan L. Vardeman Oct 24, 2025 to now37
- Board memberNathan Lane Nov 17, 2025 to now38
- Board memberAnthony John Sabino Jan 19, 2024 to now14
- Board memberDan Fletcher Dec 4, 2024 to now39
- Board memberKarin-Joyce Tjon Dec 4, 2024 to now40
- Board memberBruce Edward Hansen Jan 6, 2023 to Dec 18, 202441
- Board memberVanessa Pegueros Jan 6, 2023 to now42
- Board memberYael Zheng Jan 6, 2023 to Oct 10, 202343
- Board memberErnest L. Cu May 6, 2021 to Sep 22, 202244
- Board memberFred Mossler May 3, 2017 to Sep 22, 202245
- Board memberJill Layfield Nov 23, 2016 to Dec 18, 202446
- Board memberDavid Vaskevitch Apr 22, 2011 to Aug 31, 201747
- Board memberPeter Block Aug 3, 2010 to Jun 4, 202148
- Board memberEmmanuel Gill Feb 9, 2006 to Feb 18, 201149
- Board memberKevin Lavan May 25, 2006 to Oct 10, 202350
- Board memberSteven Berns May 25, 2006 to Nov 24, 201051
- Board memberWilliam Wesemann May 25, 2006 to now52
- Board memberTimothy E. Bixby Jun 28, 2006 to Apr 13, 201117
- General counselMonica L. Greenberg May 5, 2008 to now53
Subsidiaries and ownership
Subsidiaries (Exhibit 21)
- BELLA GROUP LLC Delaware3
- CALLINIZE, INC. Delaware3
- CLAIRE DEVELOPMENT, INC. Delaware3
- EBOT-7 GMBH Germany3
- KATO ACQUISITION SUB, INC. Delaware3
- LIVEPERSON (UK) LIMITED United Kingdom3
- LIVEPERSON AUSTRALIA PTY LTD Australia3
- LIVEPERSON AUTOMOTIVE, LLC Georgia3
- LIVEPERSON CANADA, INC. Canada3
- LIVEPERSON GERMANY GMBH Germany3
- LIVEPERSON IP HOLDING LLC Delaware3
- LIVEPERSON LLC Delaware3
- LIVEPERSON NETHERLANDS B.V. Netherlands3
- PROFICIENT SYSTEMS, INC. Georgia3
- VOICEBASE, INC. Delaware3
The subsidiaries the company lists in Exhibit 21 of its annual report, as filed.
Timeline
- Sep 4, 20268-K Completed an acquisition or sale; Listing notice or transfer; Change to shareholders' rights54
- Sep 2, 20268-K Shareholder vote; Other events55
- Aug 20, 20268-K Shareholder vote; Other events56
- Jul 24, 20268-K Other events57
- Jul 23, 20268-K Regulation FD disclosure58
- Jul 2, 20268-K Entered a material agreement59
- Apr 21, 20268-K Entered a material agreement; Bylaws or fiscal year changed; Regulation FD disclosure60
- Mar 12, 20268-K Results of operations61
- Jan 28, 20268-K Executive or director change62
- Nov 14, 20258-K Executive or director change63
- Nov 10, 20258-K Results of operations64
- Oct 20, 20258-K Executive or director change; Other events65
- Jan 19, 2024New chief executive Anthony John Sabino becomes CEO14
- Sep 22, 2009New chief executive Timothy E. Bixby becomes CEO15
Calendar
When it reported results
- Mar 12, 2026Reported quarterly or annual results61
- Nov 10, 2025Reported quarterly or annual results64
- Aug 11, 2025Reported quarterly or annual results66
- May 7, 2025Reported quarterly or annual results67
- Mar 5, 2025Reported quarterly or annual results68
- Nov 7, 2024Reported quarterly or annual results69
- Jul 31, 2024Reported quarterly or annual results70
- May 8, 2024Reported quarterly or annual results71
Upcoming dates from Nasdaq's calendar; past results from the company's 8-K filings (Item 2.02). The full markets calendar
Filings
502 filings to the SEC since October 2021: 10 annual reports, 15 quarterly reports, 73 major events, 158 insider forms, 37 large holders, 209 other. The latest 20:
- Sep 15, 202615-12G EDGAR
- Sep 9, 2026EFFECT EDGAR
- Sep 9, 2026EFFECT EDGAR
- Sep 9, 2026EFFECT EDGAR
- Sep 4, 20264 EDGAR
- Sep 4, 20264 EDGAR
- Sep 4, 20264 EDGAR
- Sep 4, 20264 EDGAR
- Sep 4, 20264 EDGAR
- Sep 4, 20264 EDGAR
- Sep 4, 20264 EDGAR
- Sep 4, 20264 EDGAR
- Sep 4, 20264 EDGAR
- Sep 4, 20264 EDGAR
- Sep 4, 202625-NSE EDGAR
- Sep 4, 20264 EDGAR
- Sep 4, 20268-K EDGAR
- Sep 4, 2026POSASR EDGAR
- Sep 4, 2026POS AM EDGAR
- Sep 4, 2026POS AM EDGAR
The 502 filings since October 2021 can be filtered by form type and year here when JavaScript is on.
Every filing from the last five years, summarized. The full record is on SEC EDGAR.
Insider trades
88 open-market trades by officers, directors and large owners since October 2021: 14 buys and 74 sales. Grants, option exercises and gifts are left out.
| Date | Who | Trade | Shares | Price | Value | Filing |
|---|---|---|---|---|---|---|
| Jul 28, 2026 | Collins John DeNeenCFO and COO | Sale | 1,494 | $1.67 | $2.5K | Form 4 |
| Jul 28, 2026 | Greenberg Monica L.EVP, Policy & General Counsel | Sale | 506 | $1.67 | $845 | Form 4 |
| Jul 1, 2026 | Sabino Anthony JohnChief Executive Officer | Sale | 4,538 | $1.93 | $8.8K | Form 4 |
| Jun 16, 2026 | Sabino Anthony JohnChief Executive Officer | Sale | 3,405 | $2.01 | $6.8K | Form 4 |
| May 18, 2026 | Collins John DeNeenCFO and COO | Sale | 7,203 | $2.18 | $15.7K | Form 4 |
| May 18, 2026 | Greenberg Monica L.EVP, Policy & General Counsel | Sale | 3,600 | $2.18 | $7.8K | Form 4 |
| Apr 1, 2026 | Sabino Anthony JohnChief Executive Officer | Sale | 7,844 | $2.57 | $20.2K | Form 4 |
| Mar 23, 2026 | Sabino Anthony JohnChief Executive Officer | Sale | 8,033 | $2.50 | $20.1K | Form 4 |
| Mar 17, 2026 | Sabino Anthony JohnChief Executive Officer | Sale | 12,594 | $2.72 | $34.3K | Form 4 |
| Mar 17, 2026 | Collins John DeNeenCFO and COO | Sale | 931 | $2.72 | $2.5K | Form 4 |
| Mar 17, 2026 | Greenberg Monica L.EVP, Policy & General Counsel | Sale | 315 | $2.72 | $857 | Form 4 |
| Jan 16, 2026 | Mina Christopher AllenChief Tech Product Officer | Sale | 7,152 | $3.15 | $22.5K | Form 4 |
| Dec 17, 2025 | Miller James R.Director | Sale | 2,133 | $4.73 | $10.1K | Form 4 |
| Dec 16, 2025 | Sabino Anthony JohnChief Executive Officer | Sale | 4,984 | $4.73 | $23.6K | Form 4 |
| Nov 14, 2025 | Sabino Anthony JohnChief Executive Officer | Sale | 30,000 | $5.26 | $157.8K | Form 4 |
| Nov 14, 2025 | Collins John DeNeenCFO and COO | Sale | 20,000 | $5.19 | $103.8K | Form 4 |
| Sep 25, 2025 | Collins John DeNeenCFO and COO | Sale | 446,601 | $0.63 | $281.4K | Form 4 |
| Sep 24, 2025 | Ford JeffreyChief Accounting Officer | Sale | 59,053 | $0.64 | $37.8K | Form 4 |
| Sep 24, 2025 | Greenberg Monica L.EVP, Policy & General Counsel | Sale | 157,203 | $0.64 | $100.6K | Form 4 |
| Sep 17, 2025 | Sabino Anthony JohnChief Executive Officer | Sale | 96,062 | $0.69 | $66.3K | Form 4 |
All 88 trades can be filtered by person here when JavaScript is on.
From Forms 4 filed with the SEC.
Major holders
Investors who own more than 5% of the shares must tell the SEC: a 13D if they may seek to influence the company, a 13G if they hold passively.
- DAVIDSON KEMPNER CAPITAL MANAGEMENT LPSCHEDULE 13G/A, 2 filings Sep 19, 2025 to Feb 17, 202672
- Linden Capital L.P.SCHEDULE 13G/A, 2 filings Oct 3, 2025 to Feb 12, 202673
- Vector Capital Management, L.P.SCHEDULE 13D/A, 5 filings Jan 10, 2024 to Aug 26, 202574
- VANGUARD GROUP INCSCHEDULE 13G/A, 7 filings Feb 10, 2022 to Jul 29, 202575
- Divisadero Street Capital Management, LPSC 13G/A, 2 filings Mar 4, 2024 to Nov 14, 202476
- Solel Partners LPSC 13G/A, 2 filings Feb 14, 2024 to Nov 14, 202477
- Starboard Value LPSC 13D/A, 4 filings Feb 28, 2022 to Mar 17, 202378
- Robert P. LocascioSC 13G/A, 2 filings Feb 14, 2022 to Feb 13, 202379
- FMR LLCSC 13G/A, 3 filings Oct 12, 2021 to Jun 10, 202280
SEC filer profile
How LIVEPERSON INC is registered with the Securities and Exchange Commission, from its EDGAR record and the cover page of its latest annual report.
- Name on EDGARLIVEPERSON INC1
- CIK0001102993
- Employer ID (EIN)13-38616284
- Filer statusAccelerated filer not an emerging growth company; a smaller reporting company; not a shell company4
- Incorporated inDelaware4
- Fiscal year endsDecember 311
- Industry code (SIC)7372 Services-Prepackaged Software1
- SEC reviewing officeOffice of Technology, Division of Corporation Finance1
- Business address530 7Th Avenue, Floor M1, New York, NY 100181
- Phone21260942001
- Shares outstanding12,176,027 as of May 1, 202611
- Public float$85.0M as of Jun 30, 20254
- AuditorBDO USA, P.C., New York, New York PCAOB ID 243; it also attests to the company’s internal control over financial reporting4
- On EDGAR sinceJan 28, 20001
- Filings1,585 in all: 4 (664), 8-K (226), SC 13G/A (119), 10-Q (80), 425 (65), 144 (61), 3 (39), SC 13G (39)1
All 56 form types
DEF 14A (27), 10-K (25), DEFA14A (24), S-8 (18), S-8 POS (18), 4/A (16), ARS (15), CORRESP (14), UPLOAD (14), SC 13D/A (12), 8-K/A (11), 5 (8), 10-K/A (7), DFAN14A (7), EFFECT (6), S-1/A (6), SC 13D (6), PRE 14A (5), 3/A (4), POS AM (4), PREC14A (4), S-3 (4), 424B3 (3), NT 10-K (3), SCHEDULE 13G/A (3), 424B4 (2), DEFR14A (2), NT 10-Q (2), SCHEDULE 13D/A (2), SCHEDULE 13G (2), 10-K405 (1), 10-Q/A (1), 15-12G (1), 25-NSE (1), 5/A (1), 8-A12B (1), 8-A12G (1), D (1), DEFC14A (1), DEFM14A (1), DEFS14A (1), POSASR (1), PRER14A (1), PRES14A (1), PRRN14A (1), S-1 (1), S-3/A (1), S-3ASR (1)
- Latest filingsAnnual report (10-K) Mar 16, 2026
Quarterly report (10-Q) Aug 7, 2026
Proxy statement (DEF 14A) Sep 17, 2025
Latest 8-K (8-K) Sep 4, 2026
Securities registered for trading
| Class | Symbol | Exchange |
|---|---|---|
| Common Stock, par value $0.001 per share | LPSN | The Nasdaq Stock Market LLC |
| Rights to Purchase Series A JuniorParticipating Preferred Stock | The Nasdaq Stock Market LLC |
From the cover page of the 10-K filed Mar 16, 2026 (Section 12(b) of the Exchange Act).4
Risk factors and legal proceedings
The risks LIVEPERSON INC names in Item 1A of its 10-K filed Mar 16, 2026: 57 risks under these headings, as written.4
- Risks Related to Operating our Business
- The success of our business depends on retention of existing customers and their purchase of additional services, and attracting new customers.
- Supporting our customer base requires intensive personnel, infrastructure and resource commitment, and if we are unable to scale our operations and increase productivity, we may not be able to successfully implement our business plan.
- Our business depends significantly on our ability to retain our key personnel, attract new personnel, and manage attrition.
- There can be no assurance that further restructuring activities will not be necessary or that we will realize the intended operational efficiencies and cost savings from our restructuring initiatives.
- Our expansion into new products, services, and technologies could subject us to additional risks.
- If we do not successfully integrate past or potential future acquisitions, we may not realize the expected business or financial benefits and our business could be adversely impacted.
- If we do not effectively implement our plans to migrate our technology infrastructure to the public cloud, our operations could be significantly disrupted.
- Capital requirements to execute our business strategy or refinance our existing indebtedness could increase substantially, and there is a significant risk that we may not be able to secure necessary financing on commercially reasonable terms, or at all.
- Our sales cycles can be lengthy, and the timing of sales can cause our operating results to vary significantly.
- Delays in our implementation cycles could have an adverse effect on our results of operations.
- Our services are subject to payment-related risks.
The other 46 risks
- Our reputation depends, in part, on factors which are partially or entirely outside of our control.
- Increased regulatory uncertainty and conflicting stakeholder views regarding environmental, social and governance (“ESG”) matters may increase our costs, harm our reputation, or otherwise adversely impact our business.
- Risks Related to our Financial Condition and Operating Results
- Our quarterly revenue and operating results may fluctuate significantly, which may cause a substantial decline in the trading price of our securities.
- In the past we have experienced losses, we had an accumulated deficit of $1,058.5 million as of December 31, 2025 and we may incur losses in the future.
- The non-payment or late payment of amounts due to us from a significant number of customers may negatively impact our financial condition or make it difficult to forecast our revenues accurately.
- There are inherent limitations on the effectiveness of our controls.
- As a “smaller reporting company,” we may comply with certain reduced reporting and disclosure requirements which could make our common stock less attractive to investors.
- Because we recognize revenue from subscriptions for our service over the term of the subscription, declines in our business may not be immediately reflected in our operating results.
- If our goodwill or long-lived assets become impaired, we may be required to record a significant charge to earnings.
- Risks Related to Industry Dynamics and Competition
- If we are unable to develop and maintain successful relationships with technology partners, strategic partners, social media, and other third-party consumer messaging platforms and endpoints, our business, results of operations, and financial condition could be adversely affected.
- If we are unable to effectively operate on mobile devices, our business could be adversely affected.
- The markets in which we participate are highly competitive, and we may lose customers and revenue if we are not able to innovate or effectively compete.
- We may be unable to respond to rapid technological change and changing customer preferences in the online sales, marketing, customer service, and/or online e-commerce industries and this may harm our business.
- Downturns in the global economic environment or in particular industries in which our sales are concentrated may adversely affect our business and results of operations.
- Risks Related to Security Vulnerabilities and Service Reliability
- Failures or security breaches in our services or systems, those of our third-party service providers, customers or partners, including those resulting from cyber-attacks, security vulnerabilities, defects, or errors, could harm our business.
- We may be liable if third parties access or misappropriate confidential or personal data from our systems or services.
- We provide service-level commitments to certain customers. If we do not meet these contractual commitments, or if we suffer significant outages, we could be obligated to provide credits or refunds or face contract terminations, which could adversely affect our revenue and harm our reputation.
- We are dependent on technology systems and third-party content that are beyond our control.
- Technological or other defects could disrupt or negatively impact our services, which could harm our business and reputation.
- Our products are complex, and errors, failures, or “bugs” may be difficult to correct.
- Failure to license necessary third-party software for use in our products and services, or failure to successfully integrate third-party software, could cause delays or reductions in our sales, or errors or failures of our service.
- Risks Related to Regulatory and Data Privacy Issues
- We are the subject of a number of ongoing Actions that have resulted in significant expense, and adverse developments in our ongoing Actions and/or future Actions could have a material adverse effect on our business, results of operations and financial condition.
- We may be subject to governmental export controls and economic sanctions regulations that could impair our ability to compete in international markets due to licensing requirements and could subject us to liability if we are not in compliance with applicable laws.
- Changes to trade policy, including tariff and customs regulations, or failure to comply with such regulations, may have an adverse effect on our business, financial condition and results of operations.
- Industry-specific regulation is evolving and unfavorable industry-specific laws, regulations, or interpretive positions could harm our business.
- Future regulation of the internet or mobile devices may result in decreased demand for our services and increased costs of doing business.
- Climate change and environmental and other sustainability regulations or requirements could adversely impact our business.
- Risks Related to our Intellectual Property
- Our products and services may infringe upon intellectual property rights of third parties and any infringement could require us to incur substantial costs and may distract our management.
- Our business and prospects would suffer if we are unable to protect and enforce our intellectual property rights.
- Issues in the use of AI in our product offerings may result in reputational harm, regulatory compliance issues or liability.
- We may be subject to legal liability and/or negative publicity for the services provided to consumers via our technology platforms.
- Risks Related to our International Operations and Tax Issues
- Our results of operations may be adversely impacted due to our exposure to foreign currency exchange rate fluctuations.
- We may be unsuccessful in expanding our operations internationally due to additional regulatory requirements, tax liabilities, currency exchange rate fluctuations, and other risks, which could adversely affect our results of operations.
- Our operations may expose us to greater than anticipated income, non-income, and transactional tax liabilities, which could harm our financial condition and results of operations.
- Our ability to use our net operating losses to offset future taxable income may be subject to certain limitations.
- Political, economic, and military conditions in Israel could negatively impact our Israeli operations.
- Risks Related to our Outstanding Convertible Notes
- Servicing our debt may require a significant amount of cash, and we may not have sufficient cash flow from our business to pay our indebtedness.
- The terms of our First Lien Convertible Senior Notes due 2029 and 10.0% Second Lien Senior Subordinated Secured Notes require us to meet certain operating and financial covenants and place restrictions on our operating and financial flexibility. If we raise additional capital through debt financing, the terms of any new debt could further restrict our ability to operate our business.
- We may not have the ability to raise the funds necessary to settle conversions of our outstanding convertible debt securities and cash-settled warrants in cash or to repurchase our outstanding convertible debt securities upon a fundamental change, and any future debt may contain limitations on our ability to pay cash upon conversion or repurchase of our outstanding convertible debt securities and cash-settled warrants.
- Provisions in the indentures for our outstanding convertible debt securities may deter or prevent a business combination that may be favorable to securityholders.
- The conditional conversion feature of our outstanding convertible debt securities, if triggered, may adversely affect our financial condition and operating results.
- Risks Related to our Common Stock
- Our stock price has been, and may continue to be, highly volatile, which could reduce the value of your investment and subject us to litigation.
- Our failure to comply with the continued listing requirements of The Nasdaq Global Select Market could result in a delisting of our common stock.
- Our common stock is traded on more than one market and this may result in price variations.
- Future sales of substantial amounts of our common stock may negatively affect our stock price.
- Provisions in our charter documents and Delaware law could discourage, delay, or prevent a takeover that stockholders may consider favorable.
Legal proceedings
The material set forth in Note 13 – Legal Matters in the Notes to the Consolidated Financial Statements under Item 8 of this Annual Report on Form 10-K is incorporated herein by reference.
The opening of Item 3, Legal Proceedings.4
Sources
The numbers on this page point here. Each one links to the record it came from.
- 1SEC EDGARLIVEPERSON INC filings on SEC EDGAR
- 2SEC EDGARLIVEPERSON INC filings on SEC EDGAR
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- 5SEC EDGARLIVEPERSON INC 10-K for fiscal 2025
- 6SEC EDGARLIVEPERSON INC 10-K for fiscal 2019
- 7SEC EDGARLIVEPERSON INC 10-K for fiscal 2020
- 8SEC EDGARLIVEPERSON INC 10-K for fiscal 2021
- 9SEC EDGARLIVEPERSON INC 10-K for fiscal 2022
- 10SEC EDGARLIVEPERSON INC 10-Q for fiscal 2025
- 11SEC EDGARLIVEPERSON INC 10-Q for fiscal 2026
- 12SEC EDGARLIVEPERSON INC 10-Q for fiscal 2026
- 13SEC EDGARLIVEPERSON INC 10-K for fiscal 2019
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- 16SEC EDGARPhilippe Lang, President
- 17SEC EDGARTimothy E. Bixby, President
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- 32SEC EDGAREli Campo, Officer
- 33SEC EDGARJames Joseph Dicso, Officer
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- 36SEC EDGARAnthony Zingale, Board member
- 37SEC EDGARRyan L. Vardeman, Board member
- 38SEC EDGARNathan Lane, Board member
- 39SEC EDGARDan Fletcher, Board member
- 40SEC EDGARKarin-Joyce Tjon, Board member
- 41SEC EDGARBruce Edward Hansen, Board member
- 42SEC EDGARVanessa Pegueros, Board member
- 43SEC EDGARYael Zheng, Board member
- 44SEC EDGARErnest L. Cu, Board member
- 45SEC EDGARFred Mossler, Board member
- 46SEC EDGARJill Layfield, Board member
- 47SEC EDGARDavid Vaskevitch, Board member
- 48SEC EDGARPeter Block, Board member
- 49SEC EDGAREmmanuel Gill, Board member
- 50SEC EDGARKevin Lavan, Board member
- 51SEC EDGARSteven Berns, Board member
- 52SEC EDGARWilliam Wesemann, Board member
- 53SEC EDGARMonica L. Greenberg, General counsel
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- 55SEC EDGARShareholder vote; Other events
- 56SEC EDGARShareholder vote; Other events
- 57SEC EDGAROther events
- 58SEC EDGARRegulation FD disclosure
- 59SEC EDGAREntered a material agreement
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- 61SEC EDGARResults of operations
- 62SEC EDGARExecutive or director change
- 63SEC EDGARExecutive or director change
- 64SEC EDGARResults of operations
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- 80SEC EDGARFMR LLC SC 13G/A on LIVEPERSON INC