Pilot Flying J

Pilot Corporation opened its first truck stop in 1981.

On November 15, 1993, Pilot entered a joint venture with Marathon Petroleum Company, and all 60 or so Pilot Truck Stops were renamed Pilot Travel Centers.

Starting in mid-2002, Marathon converted many of its Speedway truck stops, to the Pilot Travel Center moniker. In 2003, Pilot Travel Centers bought the Williams Truck Stop chain. The number of stops more than quadrupled.

In 2008, Pilot bought out Marathon's interest in the business and formed a partnership with CVC Capital Partners, an international private equity firm. Pilot also has deals with Road Ranger and Town Pump, and purchased a controlling stake in Mr. Fuel in 2014. In October 2014, Pilot Flying J announced they would borrow funds to provide a $750 million dividend to shareholders and facilitate a buyout of its private-equity partner CVC Capital Partner. In 2015, the Haslam family (Pilot's Founders) completed the buyout of CVC Capital Partner's stake.

Flying J merger

In July 2009, Pilot agreed to purchase Flying J's travel centers, as a part of Flying J's efforts to remove itself from Chapter 11 bankruptcy. The deal was finalized for $1.8 billion on July 1, 2010, and the combined company took the d.b.a. name Pilot Flying J, while Pilot Travel Centers LLC remained the company's legal name.

As part of the deal, both the Pilot and Flying J chain kept their identities intact, while both chains started accepting the Comdata and Flying J's in-house TCH fuel cards. In addition, Flying J received cash and equity in the new combined chain. Flying J's oil and refining operations as well as its banking and insurance division remained separate from the new company, and was subsequently renamed FJ Management Inc.

To settle antitrust concerns with the Federal Trade Commission, Pilot sold 20 Pilot Travel Centers locations and six Flying J locations to Love's Travel Stops & Country Stores on June 30, 2010. The merger left the combined company with over 550 locations in 44 U.S. states and six Canadian provinces. In 2011, Pilot Flying J began a partnership with Truckers Against Trafficking.

PFJ Southeast

On June 23, 2016, Pilot Flying J and Speedway announced a new joint venture between the two companies that will see 41 Speedway locations (all former Wilco Hess locations) and 79 Pilot Flying J locations primarily in the Southeastern United States form PFJ Southeast LLC. The locations will be operated by Pilot Flying J and the Speedway locations will be rebranded as either Pilot or Flying J.

Currently, Pilot Flying J is the largest purveyor of over-the-road diesel fuel in the United States. Pilot Flying J also is known as the largest Travel Center chain in the country with over 750 locations under the Pilot, Flying J, and Mr. Fuel brands. Pilot Flying J is also the third largest franchiser of quick service restaurants in the nation, offering one to three different concepts at each location, making it the largest franchisee of Subway in the world with over 200 locations. Unlike many travel centers and truck stops, the majority of locations with the Pilot Travel Centers brand do not utilize full-service dining. However, the Flying J brand does utilize full-service dining with Denny's, as do a small handful of Pilot-branded locations.

Pilot Flying J's main restaurants include Arby's, Chester's Chicken, Dairy Queen (until 2023), Denny's, Hardee's, McDonald's, Pizza Hut, Subway, Taco Bell, Wendy's, and Cinnabon. Recently they have also added Huddle House (full-service restaurants), Moe's Southwest Grill, and Dunkin' Donuts.

Pilot Flying J's main competitors include Love's Travel Stops, Travel Centers of America, Stuckey's, Roady's Truck Stops, and TA-owned Petro Stopping Centers.

In 2012, the company signed country music singer Trace Adkins to become its new spokesperson for its relaunched loyalty program. In addition to Adkins, the company has a NASCAR sponsorship with JR Motorsports driver Michael Annett as the primary sponsor for Annett's number 1 Chevrolet Camaro in NASCAR's Xfinity Series. In 2015 and 2016, the company sponsored Annett in the number 46 Chevrolet SS for HScott Motorsports in NASCAR's Sprint Cup Series and in 2014 the company sponsored Annett in the number 7 Chevrolet SS for Tommy Baldwin Racing. In 2013, the company sponsored Annett in the Richard Petty Motorsports number 43 Ford Mustang in NASCAR's Nationwide Series. In 2016, the company was the title sponsor for the "Battle at Bristol" at Bristol Motor Speedway.

Rebate fraud

On April 15, 2013, the headquarters of Pilot Flying J, located in Knoxville, Tennessee, was raided by FBI and IRS agents as part of an "ongoing investigation". On April 16, CEO Jimmy Haslam reported the investigation involved claims of failure to pay rebates to trucking customers.

On April 18, 2013, an affidavit used to secure various search warrants was made public. The documents alleged that several members of the Pilot Flying J sales force, as well as company president Mark Hazelwood, were either involved or aware of the alleged scheme. Three sales employees' private homes were also raided as part of the investigation.

On Tuesday, July 16, 2013, a federal judge in Arkansas granted preliminary approval to a proposed settlement agreement between Pilot Flying J and several trucking companies that had sued over allegations of fuel rebate fraud. Pilot Flying J paid restitution to customers and agreed to pay a $92 million penalty pursuant to a Criminal Enforcement Agreement.