Papa John's primarily takes carryout and delivery orders, although some restaurants have tables and chairs for dining in.
Franchise owners pay a one-off franchise fee of US$25,000 per restaurant, then a royalty fee of 5% of net sales, plus a charge for advertising of 8% of net sales. The company requires franchisees to have net worth of at least $250,000, the approximate amount of investment needed.
Based on 2019 sales information provided by Technomic, PMQ Pizza Magazine reported that the company was the fourth-largest take-out and pizza delivery restaurant chain in the United States. (According to PMQ, Little Caesars is the third-largest pizza chain.) The company's net profitability though, is far behind its main competitors. In 2014, its net margin was 4.6% of total sales, whereas Domino's Pizza's net margin was 8.2% and Yum! Brands, which owns Pizza Hut, was 7.9%. Its slogan is "Better Ingredients. Better Pizza. Papa John's."
As of February 2026 Papa Johns had about 6,000 establishments in about 50 countries and territories, with 3,500 in the United States. In January 2002, Papa John's became the first national pizza chain to make online ordering available to all of its U.S. customers. On July 10, 2004, Papa John's controlled an estimated 6.6% of the market, according to Technomic.
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Locations
Africa
Papa John's operates in Egypt, Morocco, and Tunesia.
Asia
Papa John's entered the Indian market in 2006 with its first store opening in Noida, Uttar Pradesh with an aim to open up 100 stores in India. They couldn't keep up the efficient sophisticated ordering technology and fast delivery methods of their rivals Domino's Pizza and Pizza Hut in India. When Papa John's started in 2006, Domino's Pizza already had 126 branches. By 2017, Papa John's decided to exit the country completely, having opened only 66 stores and being unable to compete with Domino's Pizza and Pizza Hut, which had entered in the mid-1990s.
In 2003, Papa John's opened its first branch in Apgujeong-dong, Gangnam-gu, Seoul, South Korea and the second branch in Garak-dong, Songpa-gu, Seoul, South Korea. Compared to Domino's Pizza and Pizza Hut, which started business in Korea in the 1980s, Papa John's started business late in Korea. In 2006, they opened the 50th restaurant in Seoul. As of the end of 2025, Papa John's has a total of 278 stores in Korea. In other countries, Papa John's has menus which are localized to each country. However, in Korea, Papa John's is selling the original American pizzas with special Korean localized pizzas together. Papa John's also has various side menus such as spaghetti in Korea.
In 2016, Papa John's entered the Israeli market. By 2026 it had grown to 42 local branches.
In 2018, Papa John's sold ownership of its 34 corporate-owned locations in Beijing, shutting down their operations in China.
Papa John's opened its first store in Lahore, Pakistan in early 2019.
Europe
Papa John's has operated in the United Kingdom since 1999. In July 2015, the company had 300 shops in the UK, although in 2010 it had plans for the number rising to between 400 and 500 within the next five years. In 2023, Papa Johns had plans to open a new takeaway store in Newcastle turned down by the Planning Inspectorate, making it the first organisation in the United Kingdom to have a planning appeal rejected by the Department for Levelling Up, Housing and Communities on the grounds that to grant permission to open a new takeaway store in the area would "undermine local authority plans to tackle high local levels of obesity".
In March 2024, Papa John's announced it would close 43 "underperforming" stores – almost a tenth of its 450 units in the UK.
Papa John's operates throughout Ireland, with its head office at Ballybrit, County Galway. The company has over 50 locations and operates mobile units around the country. The franchises are often located adjacent to Supermac's fast food outlets, whose parent company owns the exclusive franchise rights for the chain in Ireland.
Spain is the second most important European market for Papa John's. The chain has been operating in Spain since 2016, and had 42 restaurants by late 2017. In particular, the restaurants achieved a significant presence in the Madrid province with more than half of the Spanish restaurants being located there. Papa John's expects to open at least 100 restaurants just in the province of Madrid, as well as expanding to other regions across Spain.
Papa John's also operated in Russia and Belarus with plans to expand to several other European and Central Asian countries.
Papa John's restaurants in Portugal began operating in 2005 but closed some time later.
In Poland, Papa John's opened their first location in 2017.
In 2018, Papa John's opened their first restaurant in Kazakhstan, which became the 46th country in the world where the chain is represented.
In May 2019, it was announced that Papa John's would enter the German market by taking over Halle/Salle-based Uno Pizza and converting their stores into Papa John's, with the aim of opening up to 250 locations in Germany in the following five to seven years.
After a failed step in the early 2000s, in 2019 Papa John's returned to Portugal with a restaurant in Lisbon and plans to expand to other parts of the country.
In the Netherlands Papa John's opened its doors in 2017, starting in Amsterdam and expanding further through the Netherlands in 2019.
North America
From Panama to Canada, Papa John's operates in all continental countries of North America. It also operates in several countries in the Caribbean.
South America
Papa John's operates in several countries in South America.
Marketing
Logo
In November 2021, Papa John's rebranded its logo (by removing the apostrophe and simplifying the design) and store locations.
Sponsorships
On March 30, 2006, Six Flags announced that its parks' pizza would exclusively be from Papa John's. In turn, Six Flags received an annual sponsorship and promotional opportunities from Papa John's. Papa John's is also the official pizza supplier of the Olympic Speedskating Oval in Calgary, Alberta, Canada.
In November 2006, Papa John's signed with ESPN Regional Television to become the title sponsor of the annual PapaJohns.com Bowl, a college post-season football bowl game in Birmingham, Alabama, which Papa John's continued to sponsor through 2010.
In 2010, Papa John's signed an agreement to be the Official Pizza Sponsor of the National Football League and Super Bowls XLV, XLVI and XLVII. In 2011, Papa John's became the official Pizza Sponsor of the NFL in Canada, Mexico and the United Kingdom. In October 2012, Denver Broncos quarterback Peyton Manning became a franchisee in the Denver area for Papa John's, and also purchased 21 franchises in the area. In July 2013, Papa John's announced it had become the Official Pizza Partner of The Football League in the UK. The sponsorship ended after the 2017 season when Pizza Hut became the official pizza of the NFL in February 2018.
The company was the former beneficiary of the naming rights to Papa John's Cardinal Stadium used by the University of Louisville's football team, in exchange for Schnatter personally donating $5 million for the rights. Schnatter made a further $10 million donation for the stadium's expansion, and extended the naming rights to the year 2040. The Papa John's name was taken off the stadium in July 2018, after Schnatter's resignation from the company.
In 2020, Papa John's became the main sponsor of the EFL Trophy, a football competition for lower league and under-23 clubs in England.
Events
In May 2008, a Washington, D.C. franchise distributed T-shirts making fun of Cleveland Cavaliers star player LeBron James during a playoff game against the Washington Wizards. Photographs of the shirts quickly spread online and were later shown on Cleveland television. Increasing awareness of the controversy prompted an apology from the Papa John's national headquarters on May 5. To apologize, Papa John's offered large single-topping pizzas for 23 cents (matching James' jersey number) at all locations in Greater Cleveland and throughout northern Ohio. The chain sold over 172,000 pizzas at 23 cents a piece, with customers waiting in lines outside of some stores for as long as three hours.
In March 2019, NBA Hall of Famer Shaquille O'Neal joined Papa John's board of directors and became a spokesman for the brand. The next year, Papa John's introduced the Shaq-a-Roni, a pizza dedicated to O'Neal.
