Products and services
Sangoma provides a comprehensive suite of Communications as a Service (CaaS) solutions, VoIP hardware, and software, targeting small to medium-sized businesses (SMBs), enterprises, and service providers. Its offerings include:
Cloud Communications (CaaS)
Sangoma’s cloud-based unified communications as a service (UCaaS) solutions integrate voice, video, and messaging to enhance business connectivity. Key products include:
Sangoma Meet: A multi-party video conferencing platform designed for remote collaboration, offering features like screen sharing and recording.
Sangoma Phone: A desktop and mobile softphone application that supports voice calls, SMS/MMS, and call forwarding, integrated with Sangoma’s UCaaS platform.
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Sangoma CX: A cloud-native contact center suite for managing inbound interactions across multiple channels, including voice, email, and chat.
Sangoma TeamHub: A unified communications and collaboration platform that enhances business productivity through integrated messaging and file sharing.
VoIP Hardware
Sangoma manufactures telephony cards, gateways, session border controllers (SBCs), and Wi-Fi access points to support VoIP infrastructure. These products enable integration with on-premises and cloud-based systems.
Open-Source Software
Sangoma is the primary developer and sponsor of:
Asterisk: An open-source framework for building real-time communication applications.
FreePBX: A web-based GUI for managing Asterisk, widely used in third-party distributions like AsteriskNOW and Incredible PBX.
PBXact: A commercial UC system built on FreePBX, tailored for enterprise-grade deployments.
Managed Services
Sangoma offers managed connectivity, network, and security services, including SD-WAN, VPN, and firewall solutions with features like antivirus protection and intrusion prevention.
Operations
Sangoma is headquartered in Markham, Ontario, Canada, with additional offices in the United States (Huntsville, Alabama) and other regions following its acquisitions. As of 2025, Sangoma generates trailing twelve-month revenue of $238 million and has a market capitalization of $185 million. The company employs approximately [employee count, e.g., 500; source needed] staff globally. Sangoma serves over 100,000 customers across more than 2.7 million UC seats, primarily targeting SMBs, enterprises, and service providers in North America, Europe, and Asia. Its products are distributed through a global network of resellers, system integrators, and cloud service providers.