SWIFT has been criticised for inefficiency. In 2018, the London-based Financial Times noted that transfers frequently "pass through multiple banks before reaching their final destination, making them time-consuming, costly and lacking transparency on how much money will arrive at the other end". SWIFT has since introduced an improved service called "Global Payments Innovation" (GPI), claiming it was adopted by 165 banks and was completing half its payments within 30 minutes. The new standard which included SWIFT Go was supposed to be utilised in receiving and transferring low-value international payments. One of the significant changes was the transaction amount, which would not differ from start to end. However, as of 2023, uptake was mixed. For instance, Alisherov Eraj, Alif Bank Treasury Department SWIFT Transfers & Banking Relationship Expert in the Republic of Tajikistan, describes that the leading cause for the late SWIFT Go adoption in Tajikistan was the Core Banking System itself. To connect to SWIFT Go, he adds, banking system interfaces needed to be upgraded and integrated with their software to be fully compatible; this hindered many banks from adopting the technology earlier.
A series of articles published on 23 June 2006 in The New York Times, The Wall Street Journal, and the Los Angeles Times revealed a program, named the Terrorist Finance Tracking Program, which the US Treasury Department, Central Intelligence Agency (CIA), and other United States governmental agencies initiated after the 11 September attacks to gain access to the SWIFT transaction database.
After the publication of these articles, SWIFT quickly came under pressure for compromising the data privacy of its customers by allowing governments to gain access to sensitive personal information. In September 2006, the Belgian government declared that these SWIFT dealings with American governmental authorities were a breach of Belgian and European privacy laws.
In response, and to satisfy members' concerns about privacy, SWIFT began a process of improving its architecture by implementing a distributed architecture with a two-zone model for storing messages (see § Operations centres).
Concurrently, the European Union negotiated an agreement with the United States government to permit the transfer of intra-EU SWIFT transaction information to the United States under certain circumstances. Because of concerns about its potential contents, the European Parliament adopted a position statement in September 2009, demanding to see the full text of the agreement and asking that it be fully compliant with EU privacy legislation, with oversight mechanisms emplaced to ensure that all data requests were handled appropriately. An interim agreement was signed without European Parliamentary approval by the European Council on 30 November 2009, the day before the Lisbon Treaty—which would have prohibited such an agreement from being signed under the terms of the codecision procedure—formally came into effect. While the interim agreement was scheduled to come into effect on 1 January 2010, the text of the agreement was classified as "EU Restricted" until translations could be provided in all EU languages and published on 25 January 2010.
On 11 February 2010, the European Parliament decided to reject the interim agreement between the EU and the US by 378 to 196 votes. One week earlier, the parliament's civil liberties committee had already rejected the deal, citing legal reservations.
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In March 2011, it was reported that two mechanisms of data protection had failed: EUROPOL released a report complaining that requests for information from the US had been too vague (making it impossible to make judgments on validity) and that the guaranteed right for European citizens to know whether their information had been accessed by US authorities had not been put into practice.
Der Spiegel reported in September 2013 that the National Security Agency (NSA) widely monitors banking transactions via SWIFT, as well as credit card transactions. The NSA intercepted and retained data from the SWIFT network used by thousands of banks to securely send transaction information. SWIFT was named as a "target", according to documents leaked by Edward Snowden. The documents revealed that the NSA spied on SWIFT using a variety of methods, including reading "SWIFT printer traffic from numerous banks". In April 2017, a group known as the Shadow Brokers released files allegedly from the NSA which indicate that the agency monitored financial transactions made through SWIFT.
Iran
In January 2012, the advocacy group United Against Nuclear Iran (UANI) implemented a campaign calling on SWIFT to end all relations with Iran's banking system, including the Central Bank of Iran. UANI asserted that Iran's membership in SWIFT violated US and EU financial sanctions against Iran as well as SWIFT's own corporate rules.
Consequently, in February 2012, the US Senate Banking Committee unanimously approved sanctions against SWIFT aimed at pressuring it to terminate its ties with blacklisted Iranian banks. Expelling Iranian banks from SWIFT would potentially deny Iran access to billions of dollars in revenue using SWIFT but not from using IVTS. Mark Wallace, president of UANI, praised the Senate Banking Committee.
Initially SWIFT denied that it was acting illegally, but later said that "it is working with U.S. and European governments to address their concerns that its financial services are being used by Iran to avoid sanctions and conduct illicit business". Targeted banks would be—amongst others—Saderat Bank of Iran, Bank Mellat, Post Bank of Iran and Sepah Bank. On 17 March 2012, following an agreement two days earlier between all 27 member states of the Council of the European Union and the council's subsequent ruling, SWIFT disconnected all Iranian banks that had been identified as institutions in breach of current EU sanctions from its international network and warned that even more Iranian financial institutions could be disconnected from the network.
In February 2016, most Iranian banks reconnected to the network following the lift of sanctions due to the Joint Comprehensive Plan of Action.
In November 2024, Iran implemented a paradigm shift approach to shift the focus from the SWIFT payment system by initiating the concept of bringing ACUMER. ACUMER was coined by Iran as a retaliation to the international sanctions imposed by the United States which has ever since limited Iran's competitive edge in the context of international trade. Iran had long conceived an idea of bringing a viable alternative option to SWIFT in order to actively engage in smooth economic activities and international trade.
Israel
In 2014, SWIFT rejected calls from pro-Palestinian activists to revoke Israeli banks' access to its network owing to the Israeli occupation of Palestinian territory.
Russia and Belarus
Similarly, in August 2014 the UK planned to press the EU to block Russian use of SWIFT as a sanction due to Russian military intervention in Ukraine. However, SWIFT refused to do so. SPFS, a Russian alternative to SWIFT, was developed by the Central Bank of Russia as a backup measure.
During the prelude to the 2022 Russian invasion of Ukraine, the United States developed preliminary possible sanctions against Russia, but excluded banning Russia from SWIFT. Following the 2022 Russian invasion of Ukraine, the foreign ministers of the Baltic states Lithuania, Latvia, and Estonia called for Russia to be cut off from SWIFT. However, other EU member states were reluctant, both because European lenders held most of the nearly $30 billion in foreign banks' exposure to Russia and because Russia had developed the SPFS alternative. The European Union, United Kingdom, Canada, and the United States finally agreed to remove a few Russian banks from the SWIFT messaging system in response to the 2022 Russian invasion of Ukraine; the governments of France, Germany, Italy and Japan individually released statements alongside the EU.
The European Union issued the first set of sanctions against Belarus; the first was introduced on 27 February 2022, which banned certain categories of Belarusian items in the EU, including timber, steel, mineral fuels and tobacco. After the Lithuanian prime minister proposed disconnecting Belarus from SWIFT, the European Union, which does not recognise Lukashenko as the legitimate President of Belarus, started to plan an extension of the sanctions already issued against Russian entities and top officials to its ally.
Security
In 2016 an $81 million theft from the Bangladesh central bank via its account at the New York Federal Reserve Bank was traced to hacker penetration of SWIFT's Alliance Access software, according to a New York Times report. It was not the first such attempt, the society acknowledged, and the security of the transfer system was undergoing new examination accordingly. Soon after the reports of the theft from the Bangladesh central bank, a second, apparently related, attack was reported to have occurred at a commercial bank in Vietnam.
Both attacks involved malware written both to issue unauthorized SWIFT messages and to conceal that the messages had been sent. After the malware sent the SWIFT messages that stole the funds, it deleted the database record of the transfers and then took further steps to prevent confirmation messages from revealing the theft. In the Bangladeshi case, the confirmation messages would have appeared on a paper report; the malware altered the paper reports when they were sent to the printer. In the second case, the bank used a PDF report; the malware altered the PDF viewer to hide the transfers.
In May 2016, Banco del Austro (BDA) in Ecuador sued Wells Fargo after Wells Fargo honoured $12 million in fund transfer requests that had been placed by thieves. In this case, the thieves sent SWIFT messages that resembled recently cancelled transfer requests from BDA, with slightly altered amounts; the reports do not detail how the thieves gained access to send the SWIFT messages. BDA asserts that Wells Fargo should have detected the suspicious SWIFT messages, which were placed outside of normal BDA working hours and were of an unusual size. Wells Fargo claims that BDA is responsible for the loss, as the thieves gained access to the legitimate SWIFT credentials of a BDA employee and sent fully authenticated SWIFT messages.
In the first half of 2016, an anonymous Ukrainian bank and others—even "dozens" that are not being made public—were variously reported to have been "compromised" through the SWIFT network and to have lost money.
In March 2022, Swiss newspaper Neue Zürcher Zeitung reported about the increased security precautions by the State Police of Thurgau at the SWIFT data centre in Diessenhofen. After most of the Russian banks had been excluded from the private payment system, the risk of sabotage was considered higher. Inhabitants of the town described the large complex as a "fortress" or "prison" where frequent security checks of the fenced property are conducted.