TTEC on Nasdaq

TTEC

Logo: TTEC Holdings, cin., CC BY-SA 4.0, via Wikimedia Commons4

American call center company

TTEC Holdings, Inc. (formerly named TeleTech), is an American customer experience technology and services company with its primary place of business in Austin, Texas.3 From Wikipedia, CC BY-SA 4.0

Price unavailable

Last updated Oct 18, 2026.

Overview

1982Founded1

Compare with AMN HEALTHCARE SERVICES INC, TrueBlue or Kforce, or pick any stock.

  • TickerTTEC on Nasdaq1
  • IndustryServices-Help Supply Services1
  • HeadquartersAustin1
  • Websitewww.ttec.com
  • Legal formDelaware corporation1
  • Incorporated inTX5
  • Business address100 Congress Avenue, Suite 1425, Austin, Tx 787015
  • Filer categoryAccelerated filer, Smaller reporting company5
Teletech call cent BACOLOD
Photo: Maverx ( talk ), CC BY-SA 3.0, via Wikimedia Commons7

TTEC Holdings, Inc. (formerly named TeleTech), is an American customer experience technology and services company with its primary place of business in Austin, Texas.3

Financials

From the company’s reports to the SEC. Every number links to the filing it came from.

Key numbers, fiscal 2025

-5.5%Operating margin8
-9.0%Net margin8
-3.2%Revenue growth, 20258
-170.5%Return on equity8
$83.0MFree cash flow8

What sells

Revenue by product, business segment and region, as the company reports it to the SEC.

Business segments

TTEC Engage brought in 78% of the revenue TTEC broke down this way in fiscal 2025.

  1. TTEC Engage$1.7B878%down 5% from 2024
  2. TTEC Digital$469.2M822%up 2% from 2024
Business segments by year
Business segments202320242025
TTEC Engage$2.0B$1.7B$1.7B
TTEC Digital$486.9M$459.0M$469.2M

Regions

United States & Canada brought in 68% of the revenue TTEC broke down this way in fiscal 2025.

  1. United States & Canada$1.5B868%down 3% from 2024
  2. Philippines Asia Pacific India$375.0M818%down 11% from 2024
  3. EMEA$203.5M810%up 17% from 2024
  4. Latin America$106.5M85%down 8% from 2024
Regions by year
Regions202320242025
United States & Canada$1.7B$1.5B$1.5B
Philippines Asia Pacific India$477.5M$419.9M$375.0M
EMEA$142.7M$174.2M$203.5M
Latin America$132.0M$115.7M$106.5M

Where the money goes

Where each dollar of revenue went, fiscal 2025

  • Selling, general and admin13¢$280.3M
  • Other costs86¢$1.8B
  • Income tax1¢$14.8M

Out of $2.1B in revenue.8 The company lost money this year.

Where each dollar of operating cash went, fiscal 2025

  • Capital spending31¢$38.1M
  • Kept or used elsewhere69¢$83.0M

Out of $121.1M of cash from operations.8

Financial statements

Revenue91011128$2.1B in 2025+30% since 2019
0$1.0B$2.0B$3.0B2019: $1.6B$1.6B20192020: $1.9B$1.9B2020+19%2021: $2.3B$2.3B2021+17%2022: $2.4B$2.4B2022+8%2023: $2.5B$2.5B2023+1%2024: $2.2B$2.2B2024−10%2025: $2.1B$2.1B2025−3%
Operating income91011128-$117.1M in 2025
-$200.0M-$100.0M0$100.0M$200.0M$300.0M2019: $123.7M$123.7M20192020: $204.7M$204.7M2020+65%2021: $217.2M$217.2M2021+6%2022: $168.5M$168.5M2022−22%2023: $118.0M$118.0M2023−30%2024: -$173.5M-$173.5M20242025: -$117.1M-$117.1M2025−32%
Net income91011128-$192.5M in 2025
-$400.0M-$200.0M0$200.0M2019: $77.2M$77.2M20192020: $118.6M$118.6M2020+54%2021: $141.0M$141.0M2021+19%2022: $103.2M$103.2M2022−27%2023: $8.4M$8.4M2023−92%2024: -$321.0M-$321.0M20242025: -$192.5M-$192.5M2025−40%

Every line of the income statement as filed: the last 3 fiscal years, latest first.8

Period ending2025-12-312024-12-312023-12-31
Revenue.$2.1B$2.2B$2.5B
Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization$1.7B$1.7B$1.9B
Selling, General and Administrative Expense$280.3M$293.0M$290.9M
Depreciation, Depletion and Amortization, Nonproduction$89.8M$98.0M$101.3M
Restructuring Charges$5.9M$10.2M$8.0M
Asset Impairment Charges$207.4M$244.1M$11.7M
Total operating expenses$2.3B$2.4B$2.3B
Income from operations-$117.1M-$173.5M$118.0M
Investment Income, Interest$9.4M$2.7M$5.2M
Interest expense-$71.7M-$84.3M-$78.3M
Other income (expense), net$9.2M$18.6M-$4.1M
Total other income (expense)-$53.1M-$63.0M-$77.3M
Income before income taxes-$170.2M-$236.5M$40.7M
Benefit from (provision for) income taxes-$14.8M-$74.1M-$22.5M
Net income-$185.1M-$310.6M$18.3M
Net income attributable to noncontrolling interest-$7.4M-$10.3M-$9.8M
Net income (loss) attributable to TTEC stockholders-$192.5M-$321.0M$8.4M
Other Comprehensive Income (Loss), Foreign Currency Transaction and Translation Adjustment, Net of Tax$22.3M-$30.8M$30.8M
Other Comprehensive Income (Loss), Cash Flow Hedge, Gain (Loss), after Reclassification, before Tax$3.7M-$11.9M$8.4M
Derivative valuation, tax effect-$2.2M
Other, net of tax-$72.0K$330.0K-$391.0K
Total other comprehensive income (loss)$26.0M-$42.4M$36.6M
Total comprehensive income (loss)-$159.1M-$353.0M$54.9M
Less: Comprehensive income attributable to noncontrolling interest-$8.2M-$10.2M-$9.5M
Comprehensive income (loss) attributable to TTEC stockholders-$167.3M-$363.2M$45.4M
Weighted Average Number of Shares Outstanding, Basic48.2M shares47.6M shares47.3M shares
Weighted Average Number of Shares Outstanding, Diluted48.2M shares47.6M shares47.4M shares
Basic-$3.99-$6.74$0.18
Diluted-$3.99-$6.74$0.18

Compare TTEC with another company

The story

Founded by Kenneth D. Tuchman in 1982.1

Founding and early developments (1982–1996)

The company was founded in 1982 by Kenneth D. Tuchman under the name TeleTech Holdings, Inc. In 1986, the company moved to Sherman Oaks, California.

By 1995, it had added call centers in other states. In 1996, it completed its IPO.

International growth and recent development (since 1997)

After the completion of its IPO, global operations begin. In 1998, the company expanded to Scotland, Canada, Argentina and Brazil. Three years later, the expansion continued and centers were opened in the Philippines. In 2006, TeleTech acquired Direct Alliance.

In 2010, TeleTech acquired an 80 percent stake in the management consulting firm Peppers & Rogers Group. The same year, the company expanded into the Middle East. Four years later, it grew its presence in Europe by starting operations in Sofia, Bulgaria.

In 2024, the company sold its headquarters in Englewood, Colorado, designating Austin, Texas, as its new head office in 2025.

In 2026 the company decided to slash 401k retirement benefits for its employees and redirect those funds towards AI initiatives. The move was widely criticized by employees as cold and demoralizing.

From Wikipedia’s article on TTEC, shared under CC BY-SA 4.0.6

Leadership

Who has led TTEC, and when. Pick a name to see everywhere that person has worked.

Board members and other officers (37)

Products and brands

TTEC is organized into two primary business segments: TTEC Digital and TTEC Engage.

In 2022, TTEC provided services in 21 countries: the United States of America, Australia, Belgium, Brazil, Bulgaria, Canada, Colombia, Costa Rica, Germany, Greece, India, Ireland, Mexico, the Netherlands, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, and the United Kingdom.

From Wikipedia’s article on TTEC, shared under CC BY-SA 4.0.6

Acquisitions

In recent years, TTEC has grown its business through a variety of acquisitions, including:

2011: eLoyalty Corporation (integrated contact services business unit)

2012: iKnowtion

2012: Guidon Performance Solutions

Read the full text

2013: Technology Solutions Group, Inc.

2014: Sofica

2014: rogenSi

2016: Atelka

2017: Motif India infotech

2017: Connextions

2020: VoiceFoundry

2021: Avtex

2022: Faneuil

From Wikipedia’s article on TTEC, shared under CC BY-SA 4.0.6

Former names

  • TELETECH HOLDINGS INCJul 12, 1996 to Nov 20, 20175

Timeline

  1. Aug 21, 2026New chief executive John P. Abou becomes CEO17
  2. Dec 2, 2022New chief executive David J. Seybold becomes CEO19
  3. May 9, 2022New chief executive Michelle R. Swanback becomes CEO18
  4. Feb 28, 2006New chief executive Kenneth D. Tuchman becomes CEO20
  5. Aug 1, 1996Went public Listed on NASDAQ1
  6. 1982Founded Founded1

Filings

213 filings to the SEC since October 2021: 5 annual reports, 15 quarterly reports, 50 major events, 111 insider forms, 11 large holders, 21 other. The latest 20:

  1. Oct 7, 20268-K EDGAR
  2. Oct 6, 20264 EDGAR
  3. Oct 6, 20264 EDGAR
  4. Oct 6, 20264 EDGAR
  5. Aug 21, 20264 EDGAR
  6. Aug 21, 20264 EDGAR
  7. Aug 21, 20264 EDGAR
  8. Aug 21, 20264 EDGAR
  9. Aug 10, 20268-K EDGAR
  10. Aug 10, 202610-Q EDGAR
  11. Jul 20, 20264 EDGAR
  12. Jul 2, 20264 EDGAR
  13. Jul 2, 20264 EDGAR
  14. Jun 2, 20264 EDGAR
  15. Jun 2, 20264 EDGAR
  16. Jun 2, 20264 EDGAR
  17. May 27, 20268-K EDGAR
  18. May 26, 20264 EDGAR
  19. May 26, 20264 EDGAR
  20. May 26, 20264 EDGAR

The 213 filings since October 2021 can be filtered by form type and year here when JavaScript is on.

Every filing from the last three years, summarized. The full record is on SEC EDGAR.

Insider trades and holders

Large holders

Investors who own more than 5% must tell the SEC: a 13D if they may seek to influence the company, a 13G if they hold passively. 11 such filings since October 2021, the latest 10:

  1. Aug 1, 2025SCHEDULE 13D/A
  2. Nov 12, 2024SC 13G/A
  3. Nov 4, 2024SC 13G/A
  4. Sep 30, 2024SC 13D/A
  5. Jul 8, 2024SC 13G/A
  6. Feb 13, 2024SC 13G/A
  7. Jan 26, 2024SC 13G/A
  8. Feb 9, 2023SC 13G/A
  9. Feb 1, 2023SC 13G/A
  10. Feb 10, 2022SC 13G/A

From Forms 4 and Schedules 13D and 13G filed with the SEC.

Held by these funds

The largest holders among investment managers' 13F reports for the quarter ending Jun 30, 2026, the top 25 of 83. Change is in shares since the quarter before.

FundSharesValueShare of the fundChange
Federated Hermes, Inc.2,198,466$4.3M0.0%−337,133
Charles Schwab Investment Management Inc1,079,767$2.1M0.0%−448,476
Vanguard Capital Management LLC836,131$1.6M0.0%−196,107
Two Sigma Investments, LP718,910$1.4M0.0%−149,419
Johnson Financial Group, LLC645,664$1.3M0.1%+19,900
Aqr Capital Management LLC635,065$1.2M0.0%+507,553
Paradigm Capital Management Inc/ny600,000$1.2M0.0%+65,900
Marshall Wace, Llp579,586$1.1M0.0%New
Dimensional Fund Advisors LP566,831$1.1M0.0%−115,513
BlackRock, Inc.555,241$1.1M0.0%−983,356
D. E. Shaw & Co., Inc.374,116$725.8K0.0%−42,935
Nierenberg Investment Management Company, LLC255,555$495.8K0.2%No change
Geode Capital Management, LLC241,715$469.1K0.0%−292,253
LPL Financial LLC241,514$468.5K0.0%No change
Chancellor Financial Group WB LP204,590$396.9K0.2%+95,000
UBS Group AG159,546$309.5K0.0%+144,951
Jane Street Group, LLC148,444$288.0K0.0%New
Bridgeway Capital Management, LLC134,619$261.2K0.0%No change
Empowered Funds, LLC126,905$246.2K0.0%−399
Vanguard Fiduciary Trust Co126,251$244.9K0.0%−6,859
Russell Investments Group, Ltd.119,182$231.2K0.0%−2,048
Citadel Advisors LLC105,898$205.4K0.0%New
Morgan Stanley104,177$202.1K0.0%−54,843
State Street Corp100,507$195.0K0.0%−308,151
Jain Global LLC92,934$180.3K0.0%New

13F reports cover disclosed long positions in U.S. stocks only.

Sources

The numbers on this page point here. Each one links to the record it came from.

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10
  11. 11
  12. 12
  13. 13
  14. 14
  15. 15
  16. 16
  17. 17
  18. 18
  19. 19
  20. 20
  21. 21
  22. 22
  23. 23
  24. 24
  25. 25
  26. 26
  27. 27
  28. 28
  29. 29
  30. 30
  31. 31
  32. 32
  33. 33
  34. 34
  35. 35
  36. 36
  37. 37
  38. 38
  39. 39
  40. 40
  41. 41
  42. 42
  43. 43
  44. 44
  45. 45
  46. 46
  47. 47
  48. 48
  49. 49
  50. 50
  51. 51
  52. 52
  53. 53
  54. 54
  55. 55
  56. 56
  57. 57
  58. 58
  59. 59
  60. 60
  61. 61
  62. 62
  63. 63
  64. 64
  65. 65
  66. 66
  67. 67
  68. 68