The story
On 26 May 1996, Connex commenced operating the Network SouthCentral franchise. Later on 13 October 1996 Connex rebranded the franchise South Central and introduced a white, yellow and blue livery.
The operator was criticised for poor customer service (on average one in five Connex trains was delayed) and for using old slam-door trains, rather than spend any money on buying modern sliding-door rolling stock built to higher safety standards (though Connex ordered new trains for Connex South Eastern). This widespread disgust at filthy trains and widespread delays caused criticism of Connex, but it was poor financial management that ultimately caused Connex to lose the franchise.
In March 2000 the Strategic Rail Authority announced its intention to relet the franchise, with Connex and Govia the shortlisted bidders.
On 24 October 2000 the Shadow Strategic Rail Authority announced that Govia had been awarded the franchise and would operate it from 2003. Govia negotiated a deal with Connex to buy out the remainder of its franchise with the transaction completed in August 2001.
From Wikipedia’s article on Connex South Central, shared under CC BY-SA 4.0.3