The bank has over one million customers and a balance sheet total of 19.0 billion euros, making it one of the leading automotive banks in Germany. The offer includes leasing, financing, motor vehicle insurance and fleet management. Since July 2002, Mercedes-Benz Bank has also been offering its customers overnight money accounts, savings plans, fixed interest accounts, investment funds, certificates and credit cards (Mercedescard).
The Mercedes-Benz Bank finances or leases more than every second car and every second commercial vehicle from Daimler that is registered in Germany. Sales partners for the financial services related to the vehicle are the car dealerships of the vehicle brands of the Daimler Group. The car dealerships are looked after nationwide by the employees in two service centers - private customers since 1997 at Mercedes-Benz Banking Service GmbH in Saarbrücken, corporate clients since August 2011 at the Mercedes-Benz Bank Service Center GmbH in Berlin. The lease and financing portfolio stood at € 18.7 billion at the end of 2014. The direct banking business is managed exclusively by Mercedes-Benz Banking Service GmbH in Saarbrücken.
Through its subsidiary Daimler Fleet Management GmbH, the Mercedes-Benz Bank manages around 700 passenger car fleets with more than 280,000 contracts across all brands. Mercedes-Benz CharterWay GmbH, a joint venture of Mercedes-Benz Bank and the Mercedes-Benz sales organization Germany, operates vehicle fleet management for commercial vehicles. There are more than 9,000 companies with vans, trucks and buses under contract.